Mondrian South Beach

Luis is the best incredible energy and very welcoming he make us feel home all the time we have great time in the Mondrian

Las habitaciones se sienten muy antiguas le hace falta renovación.

The hotel is nice and the staff very helpful. The girl at the desk Melody was very helpful.

tres bien

rien a dire c'était parfait

Another great stay at the Mondrian, a Miami staple. Rafael the bellman in the lobby was so accommodating he really made our check in/out process seamless.

This visit started strong with a smooth check in experience featuring glasses of prosecco. The elevator service was quick. The views from both sides of the hotel were great. Our studio suite was large, but the bed was small. There was enough closet space but no drawers, so unpacking was not possible. The room was clean. The bathroom is designed so that the space to put out anything is at the back end of the sink. The shower had a unique combo light fixture/ showerhead. The thermostat had a mind of its own. The temperature was always going too high or too low and forgetting the setting. There is a very nice morning coffee station located near the fitness center. The hotel public areas are lovely. What is not lovely is the lack of service at the Baia pool club. We did get set up with chairs, towels and an umbrella fairly quickly. But after 30 minutes we still did not get the attention of a server. Worse yet, a guest who had been where we were seated accused us of stealing her chair and towel. We got the attendant involved who ultimately moved us to another spot. Eventually another server walked by, but she was more concerned about if we had a reservation than in taking our drink order. We are much older than most of the pool club guests, and the servers flirting with the others and ignoring us was obvious age discrimination. But there was still a 20% service charge added to the bill.

Very nice stay. Rafael was amazing and very helpful.

My wife and I had an amazing experience celebrating our 21st wedding anniversary. We had a room on the 16th floor, which is considered the penthouse and the views were phenomenal. The entire staff was very professional and courteous to us. My wife made a joke about me to Sandra from security when I was asking her a lot of questions about the beach club. She laughed and answered them with no hesitation. Sandra is definitely an asset to your establishment. We will definitely recommend your hotel to our family and friends.

Good location pool staff were nice and the manager

Staff at reception rude , had to move room as was dirty they weren’t very attentive or helpful