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8.6 / 10 Guest Rating

Burlington Hotel, Best Western Premier Collection

3-5 Earls Avenue, Folkestone, England, CT20 2HR, Folkestone, GB

Burlington Hotel, Best Western Premier Collection - main view

About the Property

Recreational Opportunities and Scenic Views
Take in the stunning views from the terrace and garden or explore the area with available bicycle rentals at Burlington Hotel.

Deluxe Dining and Relaxation
Indulge in delicious meals at the hotel restaurant and enjoy 24-hour room service. Unwind with a drink at one of the two bars/lounges for a truly relaxing experience.

Modern Comfort and Convenient Location
Stay connected with complimentary Wi-Fi, enjoy LCD TVs and digital programming, and make use of facilities like express check-in and a 24-hour front desk.
Experience all these features and more at Burlington Hotel, Best Western Premier Collection - book now for an unforgettable stay!

Facilities & Amenities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Elevator
Conference space

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent143 verified reviews
AI Summary

Guests highly rate the clean and comfortable rooms and frequently praise the friendly and attentive staff.

Categories

Cleanliness8.7
Service9.2
Location8.9
Room Quality8.6
Amenities8.7
Value for Money8.1
Food and Beverage8.0
Overall Experience8.7

Select topics to read reviews

G
Gary
Verified booking
family
Standard Room
Stayed in Dec 31, 2024

"Exceptional"

10.0

The freshness of the decor and the room colours are bang on trend

Helpful?
J
Joanne
Verified booking
family
Standard Room
Stayed in Dec 29, 2024

"Excellent"

8.0

Lovely hotel Delicious food.Incredibly nice staff and lovely big bedrooms. Only downside was limited parking and having to pay for a permit.

Helpful?
S
sally
Verified booking
Standard Room
Stayed in Dec 19, 2024

"Good warm hotel "

8.0

Sadly i was here for sad reasons . It is a regular hotel for us 4/5 times ayear. I think Hannah on the front desk is a star she is friendly helpful, discreet. And a lovely charm about her

Helpful?
I
Ian
Verified booking
Standard Room
Stayed in Dec 15, 2024

"Excellent"

8.0

A couple of Christmas functions going on the night we stayed so naturally bar service was a little slow. I think the staff may be a little tired as well as it wasn’t quite up to its usual standards but still overall a comfortable stay. We will go back.

Helpful?
P
Peter
Verified booking
partner
Standard Room
Stayed in Dec 9, 2024

"Exceptional"

10.0

We had a lively stay at the Burlington, celebrating our golden wedding anniversary. The staff were all helpful, cheerful and friendly, and whether it was deliberate or not, in view of it being our anniversary, gave us a lovely room (343) with sea and garden views, a huge comfy bed and really everything needed for a hotel stay. Other than breakfasts we only ate in the hotel one evening, sharing a burger (..yep, the munchies!) after spending the evening enjoying a music gig at Keppels bar 2mins away. Breakfasts were mostly fine - again, everything we needed, except each morning something of our choiceswasn't available - a banana, kippers, one morning no pastries left, no fruit compote (really nice on the one morning it was available). Overall, however we had a great time on our special occasion and would definitely go back again. Thanks BW staff, it was excellent!

Helpful?
D
Deborah
Verified booking
friends
Standard Room
Stayed in Dec 7, 2024

"Excellent"

8.0

Lovely room, excellent bed and bathroom. Stain glass and old Victorian building really is very special. All staff I met where helpful and friendly / I will be back 👍.

Helpful?
K
Karen
Verified booking
Standard Room
Stayed in Dec 7, 2024

"Excellent"

8.0

Lovely building very close to the Leas with its views across the Channel to France. Hotel very comfortable and staff excellent.

Helpful?
S
Stephen a
Verified booking
Standard Room
Stayed in Dec 2, 2024

"Relaxing weekend at the Burlington "

10.0

The reception staff were fantastic. They instantly took a shine to our pup , Freddie, and made him feel welcome too. They were really helpful. The room was lovely. We had a Superior. We ate in on the first evening and we had the Fish stew which was my ultimate comfort food. So good in fact that we are in the following night as well. We couldn’t fault breakfast either. There is a wide choice and there is more than ample with the ‘ Full English’ enough to keep you going throughout the day. Did we have a good relaxing and attentive weekend? Yes , absolutely. We’re already booking to go back in the Spring.

Helpful?
K
Kevin
Verified booking
Standard Room
Stayed in Nov 30, 2024

"Perfect overnight stay."

10.0

Perfect overnight stay. We were going to a concert at the Leas Cliff Hall. The Burlington is a 10 minute walk away and in a lovely part of Folkestone. Room was very comfortable. Hotel wifi recommended as mobile coverage not great.

Helpful?
S
Steve
Verified booking
partner
Standard Room
Stayed in Nov 3, 2024

"Excellent"

8.0

Perfect for overnight stay,friendly staff and clean room

Helpful?