Microtel Inn & Suites - Kearney

Breakfast and location were good. Small hotels are easy to get around and not get lost in. It was convenient to take my pets out to the potty too.

Clean rooms and hotel

I have never been made to feel so unwelcome as I have in the morning. I have a medical condition and a registered service animal due to it. I went to get breakfast in the hotel in the morning, and my service animal was with me, as he always is and MUST be. I was getting a single piece of toast and the breakfast and front desk staff confronted me in front of everyone to "help me with my breakfast so I could go out of the area" and told me I wasn't allowed to be in the breakfast area. I explained my dog is a service animal multiple times and that I just wanted to wait for my toast to come out of the toaster oven, and I would go back to my room after, and she still stood there and made me feel so incredibly unwelcome in front of all the other guests and told me that I couldn't be there with my service animal because it's a health issue. I hope they do not treat all your patrons with disabilities this way, as I am appalled. I messaged the property directly as well and they never responded.

Great stay! The staff was very friendly, the rooms were clean, and the breakfast was very basic, but unlimited coffee was a nice bonus. Check-in and check-out were also very convenient.

It is a very nice place to stay

Nothing