Residence Inn Beaumont

Did not have water the entire night

No water in the building. Can’t flush toilet. Can’t shower. I called you hotels.com and explained the issue and you asked me to spend money and book another hotel instead of helping me get out of that terrible situation. You said the hotel can’t guarantee my refund. You are both very stupid! Also I saw a small roach in the bath tub. No water. Just roaches!

No running water for our stay. They were trying to get it fixed but we’re not able to. No breakfast served the next morning apparently due to the lack of water.

Booked a king size bed, gave us a queen, that felt very small. Breakfast was very lacking.

It was nice. The bathroom in my room needs to be replaced though.

Friendly late check in.

Very hard to get to hotel, not their fault due to construction. Had to change rooms because room door was jammed up and coukd hardly get it to it. Bad smell in room as well. Plus someone’s dog barking, evidently left alone. Normallly do not stay at pet friendly hotels due to uncontrolled pets annoying other guests. Morning breakfast was weak, excuse was we were there on weekend. So travelers should be aware you can’t get anything decent if you stay here weekends. What they did have was old and cold. No coffee either, sorry we ran out. Would not choose this place again

Neatness and cleanliness and the fact that it had everything I needed in the kitchen and restroom just like being at home everything I needed was there just in case I forgot to bring my own.

Very nice and around a lot of other places if I wanted something to do or eat

The room was nice and clean but the fire alarm went off twice, first at 4.30am and then at 5.30am and at around 10 am housekeeping knocked on the door. That ruined the whole day, I was really tired.