Les Ursulines

Très bien situé proche du centre ville avec un personnel serviable et aimable et une belle vue. L’équipement est propre mais vieillot. Salle de bain bof, Clim bruyante à la place du chauffage en hivers ... Il semble qu'une rénovation soit en cours, elle est la bien-venue, car actuellement il ne mérite pas ses 4 étoiles. Nous ne sommes pas allés au restaurant mais le petit déjeuner est moyen avec une machine à expresso en rupture de capsules ...

Four star hotel - seriously ??? (1) internet speed beneath all possible standards (2) shower in the bathtub with no mounting bracket (3) breakfast buffet absolutely minimal (4) staff unhelpful (or trained to be so : "sorry, we do not have herbal tea in the mornings" - meaning they have it in the house but refuse to get it for you) (5) room - for 92 euro - discount last minute offer, secret price etc - no electricity, no wifi, very small (6) and to top it all, broken glasses and chipped chinaware. I travel extensively, book at least 50 hotel nights per year, and do not mind simple&clean - but when I book a 4* hotel for a serious amount of money I expect MUCH better. This hotel should be removed from the hotels.com offer.

Cidade linda. Hotel muito bonito. Pessoal muito educado.

Sadly the hotel did not live up to its promise. We had good food and the staff were considerate. None of us (4 people, 2 rooms) slept well, the pillows were the cheapest, nastiest we've ever come across.

Fantastisk god mat och mycket fin service.

à nouveau de passage à Autun et après une expérience précédente positive aux Ursulines j'ai été très surpris de l'absence de confort présenté par la chambre (202)dans laquelle la station debout est pratiquement impossible . Une grande déception pour nous dans le cadre de ce voyage. A ne pas renouveler.

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This is a fantastic town to stay in and the hotel is a fantastic site, under probably permanent renovation due to its immense size and historical character. It is NOT a 4 star hotel as listed on Expedia and Expedia should know better than to permit this. Breakfast supposedly open until 10am, but as we arrived at 9:20, it was badly depleted and staff made NO effort to replenish it. We would not have stayed to eat but unfortunately paid in advance to Expedia... bad move!

Probably the quietest night we ever spent in a hotel. Right in the heart of the charming town of Autun, a few steps from the roman cathedral, the best location we could dream of. Nice breakfast with home baked breads, plenty of nespresso coffees, tasty jams served by a friendly "garçon". The only weaknes was the Wi-Fi pretty slow in the room.

Table non nettoyée avant dessert et café. Insectes au pied de la fenêtre sur moquette près de notre table...morts et vivants. Au petit déjeuner tasse à café mal lavée.....