Americas Best Value Inn Redlands San Bernardino

The Best

I liked everything

Love this place

Always a pleasant stay!

Nice for the one night needed.

There was a RAT TRAP UNDER THE BED.. CIGARETTE BURNS EVERYWHERE. SMELT LIKE CIGARETTES WOKE UP CONGESTED HOW DO I GET MY MONEY BACK??????? This is UNACCEPTABLE

This “hotel” just wasn’t was as expected and was overall a horrible experience for me, my girlfriend and our friends. The showers looked like they were used right before we got there, clearly not cleaned beforehand. There were stains on the bed sheets and one stain looked like blood on it. There were also stains on the bathroom walls and outside floors. The A/C unit as extremely filthy so we didn’t even bother to use it. You would also think that the rooms would be emptied and cleaned out before we arrived. WRONG! There was an opened sex honey product in one of the drawers under the TV. On top of all that, my friend noticed bed bugs in her hair after she swiped them out of her hair when she felt something. TERRIBLE EXPERIENCE! Never gonna book with them again

Wonderful stay easy check in too

It is convenient because it’s right off the freeway

Check-in is at 3pm but we were able to check in by 2pm thats a plus. The room lights were deem and gave off a orange look, Not bright at all. Towels were dirty but folded and the matress cover was stained BAD. i called the front desk and told the woman what we found and said we will not stay our full trip. She never once asked us if we wanted to change rooms or even needed new towles or bedding. Luckly, our storage until isnt far so we brough out own bedding and towels. We checked out the next moring and the window guy gave us a full refund, that was great.