Hawkstone Park

The look of the room and hotel

The WiFi didn’t work in our room which prevented me from completing any work, being self employed this is extremely important. The radiator even though turned off was still hot. We were also questioned at breakfast why we hadn’t booked in because they were “so busy” when burning the 15 minutes we had break fast only 7 other people were in the dining area. Rang reception who couldn’t do anything to fix either problem and on checking out the member of staff took our key card and couldn’t event be arsed to ask about our stay. Will be contacting the hotel direct to discuss a reimbursement.

Great rooms

Great parking

Breakfast

Shower didn't work

Staff very helpful in seating us in a dog friendly area, but still waiting on us as if we had sat in the restaurant. Very helpful. Reception friendly and helpful for all our questions.

Room was fine, but would have been helpful to have info. On times of evening meal and breakfast in the room. Just a little more info to save having to keep asking reception.

The room was excellent, staff were helpful and friendly, food was good. The shower pump wasn't working but staff very apologetic.

The only real issue was the breakfast was excessively expensive for utter rubbish. It was an absolute rip off