Résidence Lagrange Vacances Les Chalets Edelweiss

Les Chalets Edelweis was now the worst experience in La Plagne. We thought to spent this time more money, to have more luxury holidays, but we got the same (or less, due to the location) for double money as in 'Front de Neige' or 'Les Hauts Bois'. The description is quiet a fake. The pool is in reality less then half as it seems in the photo, only one shower for the whole pool area, the sauna/hamam is only parttime and ordered working, dressing room is the entrance floor, etc. Wifi is against fee and working badly (in the hotel description is listed wifi and at the end of the description mentioned that it costs extra). The appartment was not clean, when we arrived - the management compensated that we could the first evening not use the kitchen offering the parking for free (compensated part of the dinner this night). Summarizing: We will not come back, there are much cheaper and better appartments and hotels in La Plagne.

ideally located as ski in ski out residence, only metres away from s ski lift

Concernant l'appartement : nous avions 3 chaises pour la table du salon, pour 4 adultes + 2 chaises plus basses. Pas idéal. La poignée de la porte du congélateur a lâché pendant notre séjour, nous avons dû nous acquitter d'une facture pour la faire remplacer. Nous payons ainsi les frais d'un matériel qui était déjà défaillant. Sinon rien à redire tout est propre et neuf et conforme à la description. Concernant les prestations : nous avons réservé ce week-end notamment pour avoir l'accès à la piscine (il fait chaud en été), mais il n'est nulle part indiqué qu'elle est fermé le samedi ! Gros mécontentement de ce côté-là. Faire payer le WiFi de nos jours, c'est assez incompréhensible.

Lovely relaxing week. Staff very friendly. Not speaking any French we did struggle to find the chalet and check in but that's our problem as we were in France. Room was comfortable kitchen a little small to cook in but we managed. Excellent walks and spa facilities very relaxing.

Ski in out. Pool and sauna. Well equipped kitchen.

Très bonne résidence. Notre 3 pièces était dans un très bon état et nous avons pu l'obtenir le samedi midi. La résidence est calme et la piscine intéressante. Évitez juste d'y aller après 18h, c'est là où il y a le plus de monde. La station (Plagne 1800) est excentrée et donc peu animée en été mais les navettes gratuites disponibles au pied de la résidence nous ont permis de passer un très bon séjour.

Much bigger apartment than we were expecting from reading previous reviews. It was clean and well maintained. Booked the apartment for 5-6 people, for 4 of us. Had 2 separate rooms and 2 bathrooms. Kitchen was very well equipped. The apartment was very well heated - too well - it was boiling hot overnight, even though the radiators weren't on! We knew reception closed at 8pm and were delayed on our transfer from the airport so we rang the hotel and it was no problem at all, they just opened our apartment and left the keys there for us. The pool was nice and the steam room very good. You get one free go in the steam room or sauna and then charge you 8 euros a session after that. We paid for one extra but found a lot of other people came in at the same time even though they hadn't booked so didn't pay for anymore sessions. Our key to the locker in the basement didn't work, so we kept our skis and boots on the balcony, and when we told the staff they told us it did work and that we must have tried the wrong door. We tried it again and it still didn't work so we just gave up. The lift was not working, which wasn't really a problem for us because we were on the first floor but for those on the second floor and people with children it would have been annoying, We spoke to a lady who was staying there and she said she came a year ago and it was broken then as well. The sign on the lift door says they are waiting to get it fixed, but this seems like they haven't bothered to.