The Branson Waterpark Hotel

Nice staff and quiet

The hotel room was great and the air conditioner was amazing but the water park was apparently closed and would reopen in 2 weeks but on their website it still says that the water park included except when we pulled up to the hotel, we saw a sign that said "Water park opening soon" in small letters on the billboard. Sure I was disappointed but they at least led us to an outdoor pool across the street which was okay. Again, the reason my family booked this place was because of the water park perks. (I believe my family was here a few years ago when it was still open, that's why we chose to come there again) I recommend bringing your own shampoo because it dries your hair out like crazy and makes it feel like dog fur. In the morning we went for breakfast but the lady working for the "restaurant" apparently had barely any sleep because she had to clean up the water park until 3 am. This lady was really sweet and I'm blaming the manager for making hotel staffs clean up the pools until the AM's. The gravy was obviously spoiled, it tasted like vomit. I believe the can was expired and because we were the only ones who ordered it, nobody else knew that it was expired. We asked the lady just in case about the gravy but she broke down in tears and said that she was really stressed because of the hotel inspectors/health inspectors are coming in 2 weeks and asked us if we wanted a fresh plate, we politely declined. I personally really liked the self making pancakes a lot and the food was okay enough. (not the best because it's canned) There was also no toaster for the bagels.

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The staff was very nice , it’s definitely a little dated but you can tell they are working on all that. Was super disappointed that the pool wasn’t ready like it said online. But we enjoyed our stay. But for the price it really wasn’t a bad stay al all

Staff was very nice and helpful. Waterpark was not open yet (expedia failed to disclose this). Front staff offered solutions to this. Room was comfortable and having the bunk bed in its own little area was great!

Very nice front office. Awesome location and spacious rooms

The TV didn't work the 1st day and a half. I used all my hotspot to use the TV then after being told someone would be in to fix it 4 different times we finally had TV. Two of the times no one came. The bathroom wasn't clean when we arrived but they came up fast to clean it. Other then these things it was average. Beds were comfortable and clean. They had trouble keeping up with breakfast. The food was normal hotel food.

We have stayed here 3 times in the last four months. The staff is always the friendliest and most helpful. We will be back soon.

Only cleaned the room 1 time in 6 days, mold in the refrigerator that didn’t work, water park is closed. Staff was super nice.

All it's fine