Comfort Inn Louisville Southwest

Excellent

The staff was great, and the breakfast was awesome!

The hotel staff are all very nice and helpful. The breakfast is really good.

Customer service was excellent and my room was clean and I had a good night's rest!

Hotel was quiet and parking was convenient and easy.

Clean, staff very friendly. Breakfast was good too. We enjoyed our stay

The first room we were provided had not been cleaned to the point the bed was not made. The staff were friendly and apologetic. Our next room was extremely humid and smelled damp. Another guest told us they were moved due to mold in their room. The vent in the bathroom didn’t work, the wallpaper was peeling. The room was dark and not well lit. The textured wallpaper was covered in dust. The bed was extremely uncomfortable and very springy and not supportive. The noises from the highway even with our sound machine we brought from home were very loud. The coffee station in the lobby is not sitting on a stand so it was impossible to get coffee without it pouring everywhere. I used to travel all over the country for business and this is one of the most frustrating stays I’ve booked. Despite it’s proximity to Iroquois Amphitheater, I will not be booking here again. For 150 a night, the conditions were unacceptable.

Staff was nice. Continental breakfast was good.

Prices while booking were different than when I actually checked in.