La Quinta Inn & Suites by Wyndham Longview North

Clean, friendly staff

Breakfast was just ok

That Is Was Conveniently Close To A lot Of Businesses & Food Options

The Staff. The Bathroom In My Room Wasn’t Completely Clean. It Smelled & There Was A Wad Of Hair In The Shower. Everything Seemed Half Assed. And Inconveniently I Was Charged $12 For A “Damaged Towel”. And I Didn’t Even Use Towels Because Of The Condition Of The Bathroom

At breakfast the eggs were a little watery but the sausage was very good.

NO WIFI! Could not watch TV or sign into the WiFi

The location was great especially for visiting from out of town.

Having my dogs with me I would have preferred a first floor room.

I enjoyed the pool but traffic in the location was incredibly stressful and there really wasn't much to do around the place.

The staff was great.

The room was in total disrepair and the bed was hard as a rock. Also, little or no sound dampening. Huge gap under door to hallway. Wallpaper peeling. Lots of water damage.

General manager(Miranda)was rude an used racial slurs an basically said we black people are beneath her we were classified to her as “You People” all because we asked her to explain why we were charged $250 for damages basically dirty towels cause they had stains on them from cleaning a mess!!! Not even big stains they where lightly stain also canceled my $400 dollar payment for the 4 days we stayed there an tried to run the card again for $635.07 an I told her no she threating to call the police to say it was theft an come to find out it had already took 400 off!!! I wouldn’t recommend at all

Overall it was a ok room it smelled stagnant and kind of musty when we checked in it was also hot like 79^ in the room. We left the ac on and left to go to Walmart while room cooled off. We had our own bedding a sheet and a comforter that I always bring on trips which we laid on top of their bedding so our bed was still made when we checked out there were only two towels that were damp, but still wait with no stains there were nothing left in the room no trash hardly the trashcan was half full no food in the fridge. The room was perfectly clean. We don’t smoke in our house let alone in a hotel room so being charged for smoking is outrageous. Left $350 for the crappy room and I feel like they did it because they could get away with it. I’m reporting this to Better Business Bureau and to anyone I can they should be stopped don’t book here you will regret it.