The Soluna Hotel

Very friendly staff but the air conditioning in the room wasn't the best.

The door had to be opened by staff manually ever time we had to get in. Apparently the batteries on the lock did not work and staff told us to keep the door open by proping it so we didnt have to call them everytime. Very unsafe. No hot water. No phone in the room to call front desk. The microwave was very dirty and the fridge didnt close right. The manager was super rude and told us that "well u shoulda stayed at a different hotel if u were not satisfied" I wouldn't even give this hotel a 1 star. Definitely won't be staying here again.

This property is very expensive for very little. There was no breakfast, no channels on TV to even watch a movie or news. The room was not as clean as it could’ve been. I would not recommend this to anyone. I plan to get my money back.

It was except for the price great people really doing their best 👌 will go to this motel again when i come to elpasotexas 10stars

Nothing. There was roaches. The staff is disrespectfull. Front desk guy was real disrespectfull

Everything.

I love this hotel. Close to Basset Center to do shopping and head to Imax theater. And close to Carlos & Mickeys restaurant.

The hotel room was very dusty. The fridge did not work, there was no basic cable. There was no door hanger to let the staff know if you do not want to be disturbed, so the staff walked into my room whether i wanted it or not. My room was on the third floor and it was hot, hot hot!

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Tv remote difficulty operating/ tv channels limited and 75% Spanish / no sports and only 2 local channels. Signed into WiFi on iPad and phone no WiFi said it was connected. Hot tub closed for no reason