The Soluna Hotel

I liked the fact that my suite came with a Jacuzzi jet tub. I didn't like the fact that there was no hot water in the suite to enjoy the hot tub or to shower in the morning. They offered me no discount & management has not contacted me.

Facility furniture, carpeting appears old worn. TV mostly Spanish channels. Sheets were stained. Tissue paper dispensers empty. Breafast was not available. Only coffee.. When asked, staff stated someone left the refrigerator open.

Good place to stay in. In good location.

La persona que no atendió con un muy pésimo servicio y actitud

Property was clean and comfortable. Check in was easy

Entrance was hard to get to. The rooms were hot, but cooled quickly. Breakfast was limited

Excellent

It was in an industrial area the pool next to a busy street. We didn’t stay and there was a no refund policy so am out $110 Plus . On a scale of 1 to 10 I give it a minus 1

The staff are very nice but the hotel has a lot to be desired. The hallways were not air-conditioned so the 100 plus weather in El Paso was felt when you were on your way to the room or left the room. The bed was rock hard. The comforter was very thin and had a cigarette burn in it. The air-conditioned struggled to keep the room cold. I set it for 65 but felt closer to 75. I usually like 71 so it was warmer than I am used to and with the extreme heat outside it made for a bad hotel experience. If you like hot water this is the place for you. I have no idea what the temp is set at but if you like hot showers put it on medium because you will burn your skin right off. They have breakfast but I think due to not having a lot of guests it is very limited. I got mini muffins one day and didn't bother with it after that.