Holiday Inn Express Hotel and Suites Borger by IHG

Comfortable beds and room, reception, clean

Oven was out and we were not told at check-in so no eggs or meat. No pancake batter out. No yogurt, barely warm coffee, no bananas. Unacceptable

Nice, clean, very hospitable.

Quiet, convenient and clean

Check in was fast and great staff service

THERE WAS NO BREAKFAST.

I had booked 2 rooms, 1 for my daughter and one for my wife and I. The information on the location said "pet friendly". i looked for any kind of restrictions and found none. I had asked that the rooms be next to each other and told no problem. When my daughter arrived she told them she had a dog and was told that they would have to move to the 2nd floor, which was being remodeled because the 4th floor had already been remodeled. We understood and were not upset until we saw a dog on our floor and confirmed with the owner that they were staying on that floor. Also, two of the three mornings of our stay there was no hot food due to the ovens (plural, is what the sign said) being out. I have difficulty thinking that more than one oven went out at once. Was one already out and they procrastinated on the repair and then were caught with their pants down??

It's everything you expect from a HIE. The location is in Borger, which is not all that great. However the hotel does have a washing machine to get the Borger out