The Freeport Inn and Marina

The place is in the worst part of Freeport. Front desk is behind bulletproof glass and they make you sign a waiver that they are not responsible if you get robbed. My room had no deadbolt, hair in the bed, and no number on the door. I forgot my key in my room and when I went to the front desk, the guy (who had never seen me before) gave it to me without asking for ID or anything. Absolute slum, more like a pay by the hour motel than an actual nice place to stay. Looks nothing like the pictures, customers beware!

Great breakfasts, hosts were responsive to requests

clean

the restaurant on site is permanently closed.. we were very bummed

When we first pulled in the outside looks NOTHING like the pictures so we were skeptical. The inside of the room did match the pictures and was clean. We were attending a concert so we only stayed 2 nights. That's exactly what this hotel is good for, 1 or 2 nights. I was also disappointed that the restaurant was closed and when I say closed I mean abandoned. It looks like it hasn't been touched in years!! They never came to clean our room after the 1st night so we had to ask for more towels and the front desk was accommodating. I honestly don't know if I would stay here again.

As i climbed into bed the first night i had difficulty slipping between the sheets. Rather than sheets, there was an empty duvet cover between the matress cover and a bedspread which serves as a lightweight blanket. I slept between the duvet cover and the bedspread. The next day, I complained to the front desk clerk, who didn't seem surprised, but promptly dispatched the housekeeper, who stripped the bed and replaced one duvet cover with two duvet covers, so that i would have top & bottom sheet-equivalents. She made two trips to her linen supply, however, as one of the "fresh" duvet covers that she initially grabbed was either dirty or stained. (I didn't get a close look.) When i asked the housekeeper whether they had sheets, she said "no", because their patrons throw them away so management doesn't buy new ones. She mentioned that the patrons were "black people", apparently to explain their bizarre behavior. Evidently they do have security problems as there's a cage over the smoke detector. On the bright side, I liked the modern shower and stylish bathroom sink, the room was very clean and, otherwise, in good condition and generally quiet. Were it not for the matters mentioned in my first three paragraphs, i would have called this a decent 2* motel and might have stayed there again. I don't see how, with a straight face, anyone would call this a 3* hotel. I know this sounds unbelievable. So, I made sure to take photos.

It is not nice and it doesn’t feel particularly safe. When you walk into the lobby, the front desk is protected by bulletproof glass. There were people sitting outside their rooms on lawn chairs watching me as I made my way to my room. The room was not clean or comfortable. Mattress was an old spring mattress, very hard. I immediately booked another room at a different hotel and left. Don’t let the pictures fool you - this place is not charming or nice or comfortable.