Holiday Inn Express Deforest Madison Area by IHG

Vara Ilam is the Best hospitality person I have ever met! She is Courteous, Funny, Accommodating and helpful. Absolutely love her! The rooms have been recently renovated and are very comfortable too.

Breakfast, location

Mirror

Very accommodating

There was only one entrance in exit

New remodel, breakfast and check in and out

The room was nice. It had a nice decor of blue and white.. And extremely dated television, a small bathroom. Beds were actually very good. We did have to change our room because they accidentally put us in a room that hadn’t been cleaned. They were very apologetic and happy to accommodate. This hotel is half being remodeled from best Western to a holiday so that was evident. There were some lingering cigarette smells throughout the hotel, but not in the rooms. The elevator was disgusting and had a huge stain in it, and it was stained yellow all over. The breakfast was two stars just mediocrity. I would not stay at this holiday again. It was also very expensive for the weekend and what we were getting.

The hotel didn’t seem to be full but I was put next to rooms that were occupied as well. That wouldn't have bern a problem except the walls are paper thin and you can hear everything! The people next to me were violently slamming their bathroom door over and over, and no one from the hotel came to check on the noise. The shower caulking was non-existent so water was all over the bathroom and I had to use every towel to try to soak it up. The bathroom mirror had led built in that blinked all night long when off. The only upside was the complimentary hot breakfast.

They are in the middle of renovating the hotel. They have guests staying on the floor already fine and it's nice. Comfortable beds and pillows! As always with all hotels, could use overhead lighting but it seems like no one does. We will stay again as this was our 3rd stay there....