Holiday Inn Express Gas City by IHG

nice place

It was very comfortable. We moved from another hotel innthe middle of the night due to roaches. It was nice to be in a comfortable and clean place. Great customer service even checked to see if room was clean before we checked in. We will be back.

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The decor in lobby was cheerful

Elevator taking you to 3rd floor had a rough landing

This hotel has poor housekeeping. My room was dirty and it looked like the carpet hadn’t been vacuumed, the shower hadn’t been cleaned in a long time, and there were stains from spills around the base and side of the bed on both sides. On the days during my my stay that I wanted my room cleaned it wasn’t. I was only given clean towels, but they didn’t clean my room or even make the bed. There was also on open crawl space in the hallway right outside my door. The attic was open and insulation was showing. Staff seemed friendly, but this hotel is very poorly managed. One other guest I met told me the swimming pool was ice cold.