Clarion Pointe Evansville North

Sign says to call Quality Inn across the street to check in. Stood for a while because person checking in could not figure out system. Thank goodness call to manager helped even though she used a disability slur. No pool no breakfast no coffee. Signs say to use Quality Inn across the street. Empty lobby. Would not feel safe at all if traveling alone. Time to close this hotel and fix it.

Average but overall good

Amy, the desk clerk, was very helpful in assisting me to find a very good restaurant for dinner and she gave us a room for handicap, as my wife has a leg problem and has trouble walking. The breakfast, however, was a disaster. There was no coffee available and no food whatsoever. There was not even anyone in the food area. Also, when we checked out, there was no one at the front desk. It was deserted.

No staff in building from 4pm until check out. It took a long time to check in, had to walk to Quality Inn to find anyone since both buildings are own by the same company. The back doors were left open, no key needed. Trash and dirty laundry in hallway. The pool was very dirty. This looks like a new building online but really just a new paint job. 2nd and 3rd floors currently under construction. Breakfast was a joke.

First, the poor staff did everything they could with what little they had to work with - SHAME ON MANAGEMENT/OWNERS! We got here when it was in the mid-90s and the A/C was OFF and all the doors to the rooms that weren't occupied were open. It was oppressively hot!!! After two hours, our room was still at 88 degrees so we requested another room. I waited at the desk for quite awhile before someone came because the front desk staff was RUNNING BACK AND FORTH BETWEEN THIS HOTEL AND THE NEXT DOOR HOTEL in order to work both hotels at the same time!!! Whoever owns this hotel should be ashamed of themselves! The front desk lady was so nice and apologetic but this was just wrong! The owners are too cheap to have the A/C on in any room that isn't occupied. While I can understand trying to cut costs here and there, it actually takes more energy to cool and dehumidify a room (or an entire floor!) when you let it get this hot. And if you KNOW you have someone coming, start the A/C before they get there!

This property is not taken care of at all. Carpets are dirty, curtains are torn, air conditioner was super noisy. Staff at front desk are slow and confused. Breakfast area not well taken care of as far as food, napkins, etc. Woukd Not recommend thus at all.

Very pleasant staff and service and we good.

There was confusion between Expedia & the hotel regarding my reservation, even though the room had been booked for months. I tried for weeks to talk to someone via phone and email, to get everything straightened out, no one ever returned my call or replied to the email.

Went to check in nobody was at the counter had to call the number somebody came from the hotel across the street to check us in got into the room it wasn't the room that I paid for. It was extremely hot in the room took quite a few hours to cool off. Bathroom did not have toilet paper and of course could not find anybody to help me had to find a maids cart in the hallway and get it out of there when I went to check out of course nobody was at the counter had to go across the street to the other hotel to check out

Opened door to the room and the heat hit us right in the face. Took 3 hours to cool room down. Cable did not work at all