Holiday Inn Express Newcastle Gateshead by IHG

Great

The location was ok, close to the Metro Centre & other shopping options. The room was a bit tired looking and SO hot, the options are having the heater on or off, theres no thermostat to adjust the room temperature. The bed was a double which was rather cosy! Probably my fault for not checking that on booking. Breakfast is included, it was ok. The hash browns were a bit soggy & the bacon was underwhelming. Staff at breakfast seemed more intent on loudly discussing their lives in the kitchen than being attentive to the guests. You can buy some drinks & snacks but they dont take cash & charge a preminum - £2.95 for a 500ml bottle of pop felt too much.

The thing that impressed us most was the fact that the 'continental breakfast' was in fact a full breakfast. My husband was able to fill his plate with bacon, egg etc and there was a great selection of pastries, toast, fruit etc. We were really pleased.

The rooms say they had double beds, but they're actually three-quarter doubles (still technically a kind of double I suppose) and for two people it's awfully cramped.

Good clean hotel, close to the metro shopping , room was warm but with the realy cold weather we couldnt get the heating to turn up, but it wasnt a big problem .

Excellent hotel , super helpful staff , excellent breakfast , perfect , very warm and comfortable room after a long flight

Dog friendly, very friendly and helpful staff, and breakfast was excellent.

Great stay, wonderful breakfast buffet, and amazing staff. Special shout out to Carol for the travel tips for when we return! Cheers.

Friendly staffs and very good service

Lovely clean room and comfortable bed friendly staff well done to the team