Econo Lodge Inn & Suites Triadelphia - Wheeling

booked non smoking room, but given smoking room. motel was very dilapidated & gross

We didn't even check in. Staff said it was gonna be 2-3 hours before the room was clean. So we went elsewhere.

Floors in room sticky. Can see where things have spilled and no attempt at cleaning. The buildings are very run down.

Great customer service

There is a giant pothole in the middle of the parking lot that is not visible at night...followed by a smaller but deep pothole. We arrived at 11pm from a 7 hour drive from the east coast and the car those potholes hard at only 10 mph. Also, for checkout, the front door attendant was busy attending to something in the hotel. We waited for 15 minutes before leaving our keys at the desk and leaving the hotel.

The check in process was easy and the front desk associate was very nice. The building needs some updates though. It does not look like the pictures posted. The parking lot was terrible pot holes everywhere. My room was dusty and some trash left in it. The bath tub was also a little rusty in spots. You can also hear everything, people in the next room, doors closing, people outside you name it. I won’t be back unless they upgrade the place.

How dirty it is and smells and many things are broken in the rooms

Dirty and has a funny smell

I had to move through three different rooms because of things not working. It was noisy, and I requested a refund and was told I couldn’t have it because a manager had to do it. I had to stay one night because I didn’t have money for another place. I woke up the next morning and when I got home I had a rash on the side of my cheeks from the bed.

we don't have time to take breakfast

from my event location is good