The Ancient Gatehouse Hotel

Lovely room in an interesting building in the heart of Wells. Friendly staff.

Friendly and welcoming - we enjoyed our visit to Wells itself very much indeed. It was our second visit to this hotel and we would certainly choose it again!

Excellent location in a charming city

An old character building which has a very modern feel to it. Excellent

Cleanliness and laid back feel about the place.Very good value for money

Ancient building, lovely hosts, excellent Italian restaurant. Room was clean and tidy in this 400 year old building. Breakfast room looks onto Cathedral green.

All went fine

Lovely stay with an excellent welcome from very attentive hotel and restaurant staff. Room and bathroom was a bit smaller than I expected, and could do with a bit more modernising, TV was very small and floors quite uneven and creaky. But that kind of added to the atmosphere of an ancient gatehouse. Next time I would request a room with a view of the cathedral as I think these must be more spacious.

Room was in need of updating, carpet was dirty. Staff were pleasant, but failed to tell us that they were not open on the day we left so no breakfast would be served. We just left our key at the closed desk. The restaurant looked very nice, but didn’t get a chance to try it.

All the staff at the hotel were so friendly and helpful. The room was beautiful, clean, comfortable, excellent facilities.