The Great House Hotel & Restaurant

The bathroom smelt awful overnight, the shower was a trickle and there was a dangerously loose electrical switch plate in the bedroom.

Staff were attentive , polite and happy to help . The building was old with history. Facilities were good . Restaurant food was delicious and reasonably price. Car parking was excellent .

Nothing .

The outside of the building looked amazing, a Grade II historic building with such charm. Unfortunately, the charm stopped at the front door. Upon entering, we walked to reception in the bar area. The lights were off and the vibe felt strange. But it was 8pm and they cater to locals, so that was fine. The staff were extremely polite and friendly. The ladies were very kind and made us feel welcomed. So hats off to them. We were given our key to Room 7 in the main building and directions to walk thru the bar and up the stairs. Great. Except the bar had a urine smell. There were a few people drinking (no problem) but the smell was worse than Wembley urinals during a footie match. Found out room, opened the door and whoa, first thing noticed was the bed. The decor was outdated but I don’t mind as long as it’s clean and comfortable. The mattress had visible depression marks. It was so thin, it looked like it’s been there since the building was built. I sat on it and could feel the boxspring beneath it! Moving on, the cleanliness was suspect. We saw stains on the drapes, carpet…the dust in the light fixture over the bed was disturbing. The rear paneling of the toilet was cracked and falling off. My partner and I looked at one another and thought, “it would detract from our enjoyment of our holiday”. I have never left a hotel after check in, I typically love quirky, more local accommodation but this was arguably one of the worst places I have ever seen. For the money, you could stay in a soulless chain but it would be clean and cheerful. Anyways, sadly, we left 30mins after checkin. I would have felt dirty sleeping in the bed. The staff were lovely in helping us. No fault of their. But this place old be so much more with a refresh and a deep clean.

Love this place. We got married here

History, quality of room

Nice staff , cozy bar and great breakfast

Rooms smelt a little damp

It is a beautiful building

Bells of the local church go off every hour through the night. The bathroom was dirty and the bathroom radiator was leaking and on all night so windows had to be open. Mattress was broken and worn and only option offered was camping bed mattresses to apply on top. Left 1 day early, they still tried to charge us another £45 for the dog fee. The receptionist reluctantly took this off my account. I wrote a letter of complaint to the hotel and have received no response. Worst nights sleep I’ve ever had any any hotel, hostel or air BnB. Sadly would not recommend.