Sleep Inn & Suites Hobbs

Was in location I needed, but know to find a new location twice a year when visiting Hobbs from now on.

No wifi, fire sprinkler in room leaked, 2 of 3 ice machines were down, limited parking and staff did not inform us they were under construction or that we could not use Smart TV or internet! Breakfast ends early and was not that good at all.

A bit noisy on highway side of hotel

Location of hotel

The TV in our room did not work no signal. I called front desk they knew of issue and wanted to change me to another room with a good TV. Then she says, oh we can't change you either our "system" does not allow it. (Our event was not untill the evening so we planned on being there for the day:( Front desk said I will note it for my supervisor. Next day, I asked for housekeeping front desk says they just left for the day i will note it. When I had just seen them still cleaning rooms upstairs. At check out they still asked how was my stay. Well they did not change my room nor housekeeping and nothing was noted according to front desk. Terrible Customer Service a sorry does not solve anything.

Location was good, very clean hotel, room was clean and roomy,

Breakfast running out

Location

The mexicans drinking, smoking pot, and playing loud music in the back 4 nights a week.

Location

Booked two queen rooms, they only had one and were way overbooked. Had to go to another property for a room. People in the room above us stomped the floor until 5am. Yelling and screaming outside our room till 3am.

The pool the bed was comfortable

the location was great, that's it. . . .

it was so dirty, broken and missing the smoke detector. anyone could have entered my room due to the huge gap in the door and locks.

The staff was kind.

The room had a musky smell and was not very clean. The breakfast was not good.