Fraser Suites Edinburgh

Our stay at Fraser Suites was thoroughly enjoyable. The room was immaculate and well-appointed, and the staff provided exceptional service throughout our visit.

Dirty shower, no laundry detergent, overall is not pleasant experience for us

The property is located very close to Royal mile and hence very convenient. However we were a bit disappointed when we came to know that our one bedroom apartment cooking facilities ere not working due to some safety issues. Whats the use of taking a service apartment if those facilities are not working.

Our stay was better than expected and we were very happy. The staff was kind and helpful. Check-in instructions were sent ahead of time and the actual process went very quickly. We arrived early and staff held our luggage until our room was ready. Our rooms were very quiet, clean and comfortable. We took advantage of the laundry facilities one night, which were available all night and much appreciated. Housekeeping was efficient and maintenance offered to fix a squeaky door for us. The location was central, just a half block off the Royal Mile, which was very convenient. I would stay here again!

Great location.

We booked two city view rooms at this hotel. Unfortunately, one of the rooms had a severely damaged bathroom — many fixtures were broken, and we couldn’t even turn on the water because the handle was missing. To make matters worse, the phone in the room wasn’t working, so when we discovered the issue late at night, there was no way to contact the front desk. We ended up using the bathroom in the other room to shower, which was quite inconvenient. The next morning, we reported the issue to the front desk. The male staff member responded with a very flat “sorry,” followed by something we couldn’t quite catch — not because it was complicated, but because his tone was so indifferent and procedural that it felt like the matter was already closed. There was no real concern, no attempt to understand what we went through, no “Oh no, I’m really sorry, this shouldn’t have happened” — just a quiet, matter-of-fact response, as if the inconvenience didn’t matter now that we were checking out. It left us feeling that our experience and discomfort were not acknowledged at all.

Best part is the location in the city excellent . It is a heritage building so lots of steps to navigate with luggage . Not very silent either as floor creak as old heritage building . Also noisy , rooms are comfortable staff is good as well .

Everything was fine… Had 2 different rooms, one had a towel Warmer which didn’t work, & knobs on shower that I couldn’t budge ( told they were new fixtures & very tight) next room was nice but TV didn’t work. Bath amenities were lovely, but for the big price for the room there could have been some lotion & a better makeup mirror.

Comfortable bed

This hotel is in a great area on the Royal Mile and close to many attractions. The room was beautiful and comfortable.