Comfort Inn Surrey Hotel

Nice, clean property with helpful staff.

Booked pet friendly room through Expedia only to be told on arrival, the suite I booked wasn’t pet friendly and she moved me to another, not a big deal, but her communication skills were poor. There was only one baggage cart, which was already in use, I asked for another one and she said I’d have to wait for another one, I waited for 15 mins and still nothing, in the end, a kind stranger helped me. The room was like an echo chamber and very noisy. Although clean, you can tell the Reno was done in the cheap. Lots of car window glass on the parking lot floor. Looks like they have frequent car break-ins.

cleanliness

It was a lovely property. There were some setbacks such as no cutlery, plates, cups and kitchen items were provided in the rooms with kitchen. Due to construction in the surrounding area, it was a bit noisy.

Clean

The main breakfast room attendant is a real pain. (Not our first visit). He spends more time chatting at guests who might want to be left alone, and talking about himself, than he does putting the food out or checking the empty coffee pots. Unasked, he went around pouring syrup on people’s waffles. Meanwhile, we had to ask at the front desk to get coffee.

Very clean and well maintained property. Decent breakfast and great coffee. Wish it had a pool or hot tub but it was still a great place. Easy parking situation. Only unfortunate thing was the massive amount of road work right next tot he hotel effecting the traffic patterns and road.

Check in staff were awful to deal with. Incredibly rude and very difficult

I loved the bed! Honestly hands down, this is the best bed I’ve slept in at any hotel I’ve ever stayed at and this includes some higher dollar places. There was only one thing I would have changed for my room. When you have a non-carpeted floor, it would be nice to have an area carpet or even a runner placed next to the bed so one doesn’t step onto a cold floor with bare feet. Over all, I very much enjoyed my short stay. I would definitely stay here again if only just for the incredible bed.

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