Barrowfield Hotel

The Temperature of the room , it was boiling with no air flow

Stayed at Barrowfield hotel June 12th to 16th june traveled part of coach party,second visit in 3 years both my partner + myself had a fantastic time there both coach drivers to and from very helpfull and polite,i would like to say a very big thank you to Julie (bar manager) who kindly helped us out with a table in the bar area as my partner has to walk with a walking stick (thanks again Julie) room on first floor clean and tidy,all dining room staff plesent as was food (no complaints) we did not use swimming pool so can not coment on that side of things,but overal a good stay and will stay again at the Barrowfield hotel again sometime. This was our 14th holiday with Daish holidays in the past 4 years ( well done Daish holidays) have just booked our 15th

Throughly enjoyed my stay here cannot fault a thing the room, staff and food was excellent

Great location, lovely hotel staff polite and friendly and helpful, our room was lovely. Great value for money would come again

We did self drive to this hotel.the staff was so helpful. rooms and food was very good. We had a problem with our sports car the day before we came home we couldn’t open our boot so we had a problem how to get our luggage home. I spoke to one of the coach drivers about leaving our luggage as a coach was arriving there on the Thursday and leaving on Monday. He rang someone and they said a coach driver named mick was going our way on the way to Llandudno. He was having his breakfast and we went and asked him without any hesitation he said if we gave him our address he would take them home for us. I can’t believe how helpful they both were a solution to our problem. I can’t thank them both enough what an excellent service they gave us. Thank you again for all the staff at the Barrowfield Hotel we will definitely recommend Dashi Holliday to our friends and travel again with them

Just back from a 4 night break and I have very mixed feelings about this hotel. I’ll give my review in chronological order, as things happened, and my review is based mainly on facts - not opinion! I feel that by doing this, it gives a fair, but comprehensive review. When we pulled up outside the hotel after a long 12 hour coach ride from Glasgow, the first impressions are not good - the hotel is not attractive from the outside, it needs some TLC and the first thing you notice is the masses of wheelie bins on show. All that’s needed is a lick of paint and perhaps some nice flower pots and hanging baskets dotted around! On entering the hotel - what a difference! A lovely, bright, airy and welcoming reception area : clean and tidy with efficient and welcoming reception staff handing out the room keys. We headed straight to our room : a twin on the 3rd floor. Bright and spacious with 2 single beds - no headboards though so not easy, or comfortable, to sit up on bed to read or watch tv. The duvets are the smallest single duvets I’ve ever seen : far too small to cover an adult adequately and warmly. We immediately checked the shower (as I always do when I check in to a hotel) and it was simply not fit for purpose - a trickle at best and had it been a woman with long hair it would have been impossible to wash her hair! I struggled and I have a number 2 all over!!! I went straight to reception to report the shower issue to the duty manger - luckily the maintenance guys were there at the time and went straight up to the room to rectify it - I’m now home after my holiday and still awaiting a response! Not great customer service. We had actually to go to the swimming pool in order to have a decent shower : just not good enough : one expects to be able to have at least enough pressure in the shower to have a good wash in the privacy of your own bedroom! (More on the pool later!!) The lack of attention to detail in the bedroom was not good - no sockets on the wall where the beds were, a tiny tv that was far too small for the room and curtains hanging vertically from the top of a sloping roof/window - why, oh why, there’s not a velux blind on a sloping window is just crazy - the light poured in from very early in the morning and made for such poor sleep. Housekeeping in the room was shocking, to be blunt!. The carpet was not vacuumed once during our stay, we had to ask each day for extra coffee and milks and the toilet and shower were DISGRACEFUL. The rim of the toilet was black and the shower tray wasn’t much better. To put it simply, it would take hours to deep clean the bathroom in our bedroom - if the cleaning was kept on top of daily, it would (nor should) never get into this mess. There’s simply no excuse here. Main stair case wasn’t vacuumed for the entirety of our stay either - and due to only having 1 small lift, the stairs are very well used. Again, what’s the excuse? Food was tasty and piping hot - albeit served rather quickly : not a relaxing dining experience. It’s pretty much in, sit down, starter placed down, as soon as you’re finished your main is served, then the same for dessert - 30/40 minutes and you’re done! Hot breakfast was good too, but I wasn’t keen on the milk, juices, cereals and fruits waiting for you, uncovered, at your table each morning. Not sure how long they had been there and always worries me when things aren’t kept at correct temperature.(all meals are pre-ordered, so they know exactly what to put on each table!) Swimming pool was very nice - so warm and inviting. The changing room and shower area were disgraceful though - I’ve never seen filth like it! Again, absolutely no attention to detail but I’d say verging on hazardous - it was disgusting. Huge shout out to all the staff, except the blond haired female duty manager who was on the late shift on Sunday 7th : she was unfriendly, unhelpful and rude and really stood out from the rest. Unlike the rest of the staff, she seemed to dislike her job! Everyone else was so friendly, especially the bar manger, Julie : what a really lovely lady. Entertainment was good each evening - a singer, some bingo and a quiz - great way to mix with fellow guests and a great laugh. So there you have it, a fair and honest review. Would I return - yes I would. Great location, lovely staff, good food and exceptional value for money, but the hotel needs to remember that good value for money doesn’t mean that corners should be cut, and plenty were! Sort out the housekeeping issues, fix the things that need fixing and for goodness sake clean the pools changing area and showers and it’ll be perfect.

Stayed here for 8 nights self drive break from 18th May. We arrived early but were met by a helpful receptionist and used the coffee shop for a snack. Once checked in our room was spotlessly clean as was the bathroom. All staff were very helpful and friendly and exceptionally hard working. There were several choices for dinner and breakfast. The bar and coffee shop prices were very reasonable.Location of the hotel was perfect for us. A short walk into town and around 75 metres walk to the greensward Barrowfields. There was entertainment every evening. Would we stay at this hotel again? Most definitely.! Highly recommend this hotel.