Comfort Suites Hopkinsville near Fort Campbell

I was satisfied with the reservation and the rates

I didn't like the fact that the front desk of the hotel property waited until I got on the property to inform me of a local deposit I've never heard of I've visited the property numerous times and never heard of this so with that being a misunderstanding I wouldn't accommodate with the stay so that left me and my toddler son with nowhere to go comfortable for a night do to my house being renovated

The hotel itself was clean. The main breakfast options were rotated which we really liked and there was a good variety of breakfast items to choose from. The staff was very friendly and helpful.

The room itself was beautiful however, our room had a musty smell upon entering. No big deal though we opened up the window assuming the room wasn’t utilized lately. Unfortunately there was also a strong urine smell next to the end table on one of the bed sides which we could over look if we slept on the other side the bed. My kids found a perfume bottle near the couch which isn’t too big of a deal but tells me that the room was checked over quickly and not fully cleaned. However, the toilet had urine on the back of the toilet behind the seat and one of the bed duvets had like crusted throw up or snot on it which wasn’t discovered until the next morning meaning we slept in the bed with it. Mortified, it was brought to the attention of the staff and the manager promptly inspected the bedding, apologized, and brought new linens. Unfortunately the hotel was booked up so we could not switch rooms at the time. Additionally, the pool had way over maximum capacity of people in it to where my kids couldn’t swim or play safely in the pool.

Location and polite staff

Nothing to dislike

Jayme, the front counter person, was exceptional. She was very nice and helpful and the rest of the staff was very friendly. If I passed one of them in the hallway they always greeted me with a smile and a friendly hello. Have stayed here several times and the staff is always friendly.

Breakfast was excellant.