Marriott's Maui Ocean Club - Molokai, Maui & Lanai Towers

Oscar at the hotel saved the day! Had a beautiful room with a spectacular Mountain View BUT the pool area ( gorgeous) was overpacked and not Covid safe. Got a text from hotel “ is everything good?” Replied “No” because I was at the pool with no employees or chairs in sight. Oscar showed up & got us old folks situated & comfortable. He deserves double whatever he’s getting paid! No free transportation here& only restaurants are pool area snack/lunch food. Gorgeous property close to shopping area & restaurants.

The concierge gave us completely wrong information about the hotel, restaurants and activities. We missed out on many things we wanted to experience and all they did for us once we told them about these misinformation’s was just $100 credit :(. On top of all of this our check in experience was horrible, no valet and bad service over all.

Summary: This property is very old, but the room was big and clean. Due to COVID, the restaurants were closed and even the Starbucks on the property was not fully open which was a bummer. Overall the stay was not bad, but didn’t feel like 100% worth for the $$$$ we paid for it. Here are a few things that were good: + clean, big room with microwave and fridge (saved us a lot of $$ and time for breakfast as we did a grocery run on day 1) + swimming pool is really good + friendly staff + location + laundry Here are a few things that could have been better: - not many amenities open compared to other neighboring properties (except Westin). Only pool side bar and Starbucks open for limited time. - $$$$ room rates - old building - slightly farther from Whalers Village compared to some other properties - $20 per day for parking!!

Property, and all was good. But for what orbitz charged was not worth the price. Price gouging in times of pandemic is not good. I'm here to support the local ecinomy, but your profit margins are ridiculous. Lower your price orbitz. Im spreading the news.

In spite of everything going on, our stay was wonderful. Thanks to all your staff including housekeeping, valet parkers and the pool bartenders. A special thank you to the concierge, Jeffrey. His wonderful attitude & help was inspiring.

Location on Beach walking path ie to Laua at HyattRegency and other properties including shopping Malls

Our family had an amazing time here. Great location and super fun for kids.

Our sliding windows rattled so bad we could hardly sleep ether night. The property was being remodeled which was distracting With detours and construction equipment every where. The bar tenders were like zombies and could use some training on making customers fell more welcome. All in all i was not impressed with our experience. This is the first negative response I Have ever writing and with the issues we all face with the virus and the challenges ahead created by it maybe getting staff to understand that things aren't the same as usual and everyone will need to be smarter, sharper and work harder to make your property the one of choice for travelers in the near future. Thank you. Denny

Our stay was just fine for the one day we were there. Nice property, easy check in, comfortable room... No issues at all.

Location is nice, whales are seen from shore, hotel very helpful