Courtyard by Marriott Norman

I had multiple flies, a beetle, and a large roach in my room. There was food on the ground outside a lot and I notified staff a couple times without them doing anything over a 24 hour period

Located conveniently near the OU campus. The inside of the hotel is a little nicer than the outside. Room rate wasn’t terrible for one night but the bed was not comfortable and they are severely overcharging for beverages/food onsite.

We went down for breakfast and they were out of almost everything.

The pillows felt really old and needed to be changed out. It smelt like cat urine in our room. The door would get jammed making it hard to open the door. The shower never had hot water.

Had dead crickets in the floor and my 10 year old daughter found un known pills in the floors.

Anthony the manager was awesome! Friendly, helpful and very accommodating when a small issue came up.

I enjoyed the restaurants within walkng distance.

The hotel lobby was hot, like they were trying to save money on air-conditioning. My room was nearly 90°. I had to turn the air conditioning on low and keep it blasting on low in order to get it cooled off which seem to take three hours even when I got it cooled down it was having trouble keeping up.

The front desk ladies were nice. Super busy! The room was dirty. The floor had not been swept. There was things on the floor which made it obvious it hadn't been. The night stands had not been cleaned. Which made me believe nothing had been cleaned. The sheets were at least clean.

The TV in the room we were assigned to was not working so we transferred to another room. They gave us complimentary breakfast for the inconvenience.

Staff was great but AC out in all common areas for entire week we were there. Room AC worked great but air extremely humid. Refrig in room did not work. Great gym.