Cresta Marang Gardens Hotel

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The staff at this location are unfortunately unprofessional and not customer-oriented, and they do not seem to understand the basics of proper guest service. Otherwise, the location itself is quite good.

Nice location and parking, pool

Misleading pictures , thought we would be staying in the lodge area for the price we paid, but Instead was led to a big ugly building.the shower was leaking into the hallway until we asked for a room. Change .Pot holes in the driveway not good and old scratched furniture needs a change

Der große Garten mit alten Bäumen, der schöne Pool, die großen, ruhigen Zimmer mit großzügigem Balkon, sehr gutes Service, großes Frühstücksbuffet, ein generell sehr freundliches und umsichtiges Team. Wir haben uns wirklich wohl gefühlt und wären gerne länger geblieben.

Had a wonderful stay at Cresta Marang. The staff were wonderful. We were travelling with granny who was in a wheelchair and they were so accommodating, moving her to a room closer to dining. The grounds are immaculate and so serene and peaceful and beautiful. If you're a bird lover, this is the place for you. Just hearing the birds takes you to a place of peace and gives an appreciation of nature. Great job groundskeepers. Recommending the place to all family travelling to Bots. Food was great! Hospitality and just willingness to help was what stood out.

Staff service, clean facilities and the food was amazing.

Nothing. However a little tarring up the driveway from the gate to give the place a facelift would go a long way.

Everyone was kind and helpful

My suggestion please. Just remove the tiles in front of the disability accessible by the ramp and leave it in concrete. I feel down because it's slippery for someone like me who is disabled and has a fractured leg. Thank you