The Fitzwilliam Hotel Belfast

Spent 3 nights to celebrate a friend’s birthday. Absolutely loved everything about the hotel. Fab room / bathroom with excellent air con which we needed as it was very warm while we were there. Very comfortable beds and room cleaned to a high standard each day and there is a turn down service in the evening. All staff we met were friendly and professional. We did not have breakfast in the hotel preferring to eat out but we did have dinner in the bar on our final night and the food was very good. Valet car parking worked well although it is a little on the expensive side. There is a public high rise car park opposite the hotel. Hotel is located close to the train station and within walking distance of city centre

We experienced a few early problems - your Manager Trisha - listened - checked - and solved the problems for us - turning a not so good experience into something great - well done her and her staff - we will be back for sure - all down to how Trisha conversed and dealt with us - excellent

We normally prefer something smaller than a large hotel, but we chose The Fitzwilliam because we were able to get guaranteed parking in a central location in Belfast (albeit at a significant extra cost). As it turned out, we were pleasantly surprised. In particular, the staff, without exception (but especially those who checked us in initially), went beyond mere professionalism and provided outstandingly warm and caring service. The food quality (breakfast and dinner) was also a cut above standard hotel fare. The room was spacious and the view over the city was lovely.

Nothing, really. The windows needed cleaning, but we expect that is a normal consequence of being a multi-storey building on a city centre road and has probably been attended to already. The playlist in the restaurant might also be updated, but that is simply a matter of taste!

We went to the murder ,mystery evening and thoroughly enjoyed it..the food, as always was superb and the service excellent.. the characters in the M.M show were marvellous, witty ,also amiable with all the guests. The serving staff were great,very accommodating if we had a particular request🙂

From the very moment we arrived, until we left, everything was just absolutely perfect

Nothing to declare

Fabulous rooms, amazing staff. Why choose anywhere else! No need to. Stay here and enjoy 5star.

Great central location and nice contemporary boutique feel.

Nothing!