Hampton Inn & Suites Windsor-Sonoma Wine Country

I will not recommend this Hampton/Hilton Hotel in Windsor, CA. The bed linens for the sofa couch were stained and the front desk could not find replacements. The shower gel was empty and it appeared the hotel hasn’t had any and while the manager said they are giving guests hand lotion at check-in that was not the case.The manager didn’t apologize, asked what I wanted home to do, and gave the impression that he didn’t care.

Very clean! Extremely friendly staff.

Great free breakfast and comfortable bed

Very kind and professional staff. Accommodating when I asked for a different room not near the elevator )there was also a broken blind pull in that room). Beds were very comfortable. I appreciate the range of breakfast offerings which included hot and cold cereal stations, a waffle making station, fresh fruit and yogurt, hard boiled eggs, four juice options and several hot items (scrambled eggs, potatoes, sausage and bacon.) the hot foods were just lukewarm, the sausage quite greasy and the bacon not crisp, so that is an area for improvement. Easy location, near food options and grocery stores. Rooms felt clean and modern.

The location was great. The room was clean and the bed was extremely comfortable allowing me to enjoy one of the best night's sleep I have had in a long time. However, the public restroom off the lobby was dirty, didn't have soap in two of the three dispensors, the garbage can was overflowing with trash and had no papertowels with which to dry hands. The staff were on their phones everytime I walked into the lobby.

The close location to Russian River is ideal. The breakfast in the morning has a lot of choices. The pool is lovely.

Lovely property, close to everything you might need for road trip stop. Reflexology next door. 😄

Clean and comfortable.

The breakfast experience was terrible. The breakfast room was not big enough for the size of the hotel, so seating was limited. It took 15 minutes to replenish the eggs, sausage and potatoes, so when they were finally put out, they were gone again in less than two minutes. My friend never did get any. At one point, they were out of regular coffee, and the decaf was cold. We paid nearly $300 a night, so we were very disappointed.

It was very nice and the breakfast was good.

Very friendly staff, rooms are super clean and bed very comfortable. So nice to have a mini fridge and microwave! The complementary breakfast was fantastic. Perfect location in Windsor. Walking to shops and restaurants. Easy access to freeway. I highly recommend and will absolutely stay there again . A++++