The Clarke Hotel

Never encountered a hotel where I had to call and be buzzed into the site. You obviously don’t have a lot of support for the staff.

enjoyed my stay

Late check-in was very difficult and after traveling by car for 8+ hours , Devi stated to not easily receive respite for having made arrangements long ago!! No mention of weekday late check-in particulars or if they were they weren’t emphasized so that I would have known what to expect!! All other accommodations were lovely, comfortable, convenient!

Place was super nice. Would have liked people at main desk, most of our stay no one there

King bed was comfortable. Huge bathroom. Friendly staff. Loved the restaurant Noisy outside having street side rooms with winery below. Third floor room. We had no trouble but someone handicapped would. Don’t think I read on your web about climbing stairs to 3 rd floor though we had no problem.

We had a city view room. There was a bar right underneath us so it was loud until midnight. The hotel was clean. The rooms were very spacious and the staff was very kind. You have to walk to the parking garage and pay daily to park there.

Parking off site was a bit inconvenient, but the free breakfast made up for it!

We arrived after hours, used the lockbox to get our key without issue. Our room smelled like cigar smoke which was unpleasant.

Many things to say about this property. The rooms were great, spacious, well appointed and clean. The access to the property was poor. You couldn't access the property to check in without being buzzed in. The front desk hours (9am-5pm) was problematic. The property and room access cards/keys did not work very well. Over the three days we stayed there, our keys fail over 5 times. In one instance,we couldn't access the property at 10:30pm, with our keys, except for one out of five. Then we couldn't access our room with any key. As there was no one at the front desk, we were forced to call an afterhours number which took 2 calls to reach someone to access another key. Very inconvenient when we wanted to get in our room. Also, the hotel advertised a complimentary breakfast. In face each room got a $10 coupon per day for a local restaurant, which didn't quite amount to a free breakfast. Parking was over 2 blocks away as well.

A great spacious hotel, however area is loud due to the hotel being in the heart of the downtown area. On the flip side, though, the walkability is great being in the heart of downtown.