Sleep Inn & Suites Redmond

The staff were all very helpful and kind. Everything was clean and tidy. The breakfast was convenient. The sink in our bathroom was clean but was old and scratched up. There was a strange clicking noise in our room that we couldn’t figure out what it was. It was nice that there was a pool, but the slope/depth of it was extremely steep and very abrupt and could be dangerous.

Hotel is clean, staff friendly, restaurant across the parking lot. Not new but in pretty good condition. Lots of businesses nearby.

Bed could use an update. Other than that it was excellent

Better than expected for a 3-star hotel.

On the surface this hotel has everything you need, big beds that seem new, t.v.s that still get cable, a complimentary breakfast, but in fact, we had enough issues that I cannot recommend staying in this overpriced hotel. The main issue for us was the lack of housekeeping. The policy is to clean every third day unless requested. So, I requested additional housekeeping and was told that it was impossible because the hotel was full. The result was a pile of towels on our bathroom floor (because they will give you additional towels), overflowing garbage, and an impossible to smooth rumpled bed. It doesn't feel very restful or serene. When I told the manager of my concerns at checkout (the first time we saw him over the holiday weekend), his response was "that shouldn't have happened". But it did! Other issues for us were horrible pillows, a too hard bed, and very thin walls. With the exception of the person who checked us in and the apologetic manager, the rest of the staff was downright surly. Redmond doesn't have a lot of choices, especially on the north side of town, and the prices here are quite high. When I pay such a premium price, I expect to get the service and comfort I am paying for. That did not happen.

普通のホテルです。

There’s no parking for big vehicles or trucks and trailers

Excellent value. I liked the extended hours for the pool and hot tub, and the early opening of the free breakfast.

We had a wonderful experience. Check in was easy, room was comfortable and nice. Staff was exceptional in every way. The only thing we didn't enjoy was the breakfast. All other things being equal, we'd stay someplace else next time if we were choosing between two otherwise equal options. Staff were friendly, super clean, all the service parts of it were exceptional. Not about staff or preparation. Selection of food was pretty unappetizing. Like massive cubes of pressed ham floating in that pink shimmering juice that comes in the tube. Bananas that should have gone to the local bakery for banana bread. Fake cream in plastic cups. Gravy for the biscuits that had the consistency of the chocolate pudding you might get in a hospital stay. Is there such a thing as instant gravy? Packets of sugary oatmeal that you used the tea hot water to try to bring to life. It doesn't have to be complicated. A hard boiled egg option with maybe a crock pot of regular oatmeal. Anyway, for the cost of the room...which was considerable (probably double the usual rate for busy season), I've had much much much better "free" breakfasts from comparable chains. Again, staff was lovely. Everything was prepared properly. And spotlessly cleaned and maintained. It was just ... giant ham cubes in their own pink shimmering liquid and instant gravy? Maybe I'm not their target market...

very nice