Hampton Inn Charlotte Uptown

The staff was friendly and helpful. They made the stay easy. For example: the check in folks recommended a great restaurant within walking distance. The crew in the evening ask the person with a bigger problem that mine if she could just get my room number to pay for the items I wanted to purchase from the little store helping someone. The check out staff was really helpful getting us checked out and answering our questions. Even the housekeeping staff, who shared an elevator, were friendly. It just felt good to have nice people around.

great location, good breakfast and parking included in the price, helpful personnel

loud midnight truck next to our window

Other than the parking the hotel was nice and clean and felt safe

We came back from a concert and could not find a parking spot. I call the staff and they advised that there is overflow parking down the street if we cannot find parking. We were not told that during check in and already had paid $25 for parking at the hotel during check in. I felt like not everyone in the garage was staying in the hotel even though in the booking it said you had the have a reservation.

Did not eat breakfast

Location, clean, room temp was comfy, bed was comfy, great breakfast and coffee

None of the USB ports worked in our room.

Adrian was very accommodating. The sliding bathroom handle came off. So Adrian recommended we go to another room. Then the new room he had us use, the handle on that bathroom door came off the nail. We appreciated his timely response and quick action to assist with this issue.

The parking garage and the access to my room using the elevator from the parking garage was very confusing.

Near my conference

Same

Great location to all activities planned for the weekend

Parking