Residences at the Sun Peaks Grand

Great place to stay after skiing and snowboarding all day. Unfortunately when we got there the hot tubs were not working and there wasn't hot water so we decided to go straight to bed. After a while relaxing in bed the fire alarm went off because someone decided to smoke inside of its room. I'm aware that this wasn't the hotel's fault (except for the hot tubs and hot water) but our experience wasn't the best. Planning on going back soon expecting to have a different experience this time.

Spacious and clean one bedroom suite with kitchen and laundry. Resort had good amenities and was not crowded.

We had heard about Sun Peaks from some friends and wanted a nice place to stay on our way from Alberta to Vancouver Island. We chose the Residences so that we'd have access to a kitchen for our 2-day stay and the price was great. The condo had everything we needed, was spacious and beautiful. The furniture and bed were very comfortable. The staff were friendly and very helpful. There's quite a bit to do, even in the summer, such as taking the ski lift to the top of the mountain for hiking or mountain biking, or try the go-carts. We decided to rent a canoe for an afternoon. The rental included life jackets and paddles and directions to a beautiful mountain lake where the canoes and kayaks were kept. We had a wonderful afternoon on the lake - quiet and relaxed. There were only 2 other boats on the lake besides us. We loved it. Can't wait to go back!

Hotel experience was great. Down side was that after we checked in I looked up the rates on the hotel web site and found I was paying more using Expedia than if I had booked directly. Called Expedia but because I had already checked it they said there was nothing that they would do. That was pretty disappointing and I will book directly with the hotel next time.

We have never been to sun peaks before. The residence hotel was very comfortable. We only stayed 1 night but with the kitchen and large living area it would be a great place for a family vacation.

We thoroughly enjoyed our stay at the Residences. The staff was always so friendly and kind. The power in Sun Peaks went out during the first night and caused our AC to not work. The staff gave us an extra half day to enjoy the pool and room. Close to everything and very spacious for a couple or small family (and pet).

We prepaid for a two night stay at this 'hotel'. They placed a credit card hold on my card four different times for close to 1000 US. Doesn't make any sense to me. 4 days after we checked out, two of the holds have not been cleared yet. Other than that, my only complaint is the carpet needs a thorough cleaning to get rid of the stains.

We would stay there again. The resident suits are excellent.