Oasis Palms Resort

I loved that the room itself looked just like the pictures online.

Just wish it was on the beach

I enjoyed my stay. It was a clean and comfortable room. I liked the way the small kitchen was stocked with just what I needed.

There was only one washcloth and no hand towel in my room. I called the front desk 3 or more times before someone finally answered. Then I was told that she would bring me what I needed the following day. I was checking out. So I made do with what was there.

Office closed on arrival, no response to phone calls, no VM, no response to text or email, online checkin using QR code did not work, waited 40 mins and about to leave when a maintenance man turned up on anothe matter and let us in. Still no response of any kind from the management.

The non existant service

I interacted with Kimmy when we first arrived and she was friendly, welcoming and accommodating. I really loved the prompt response of the staff which was mostly via text but very helpful nonetheless. The room exceeded our expectations. It was clean, smelled fresh and ice cold! We were able to adjust the ac and then very comfortable. Shower has great pressure and hot. The bathroom has 4 bath towels. The pool was maintained and perfect temperature. The exterior is not super manicured but not too bad for what you pay for. It was everything we needed for our anniversary weekend getaway and just minutes from the beach.

A couple noise issues from adjoining rooms but nothing they had control over but it was taken care of upon request. The rug in the room was slightly curled on the corner and this could pose a hazard. The beds were not as comfortable because each side of the mattress felt a bit sunk in but we've slept on worse. Sheets and blankets were clean.

The location and ease of check in.

The bed was a little warm, the dense mattress sleeps warm, but it wasn’t too bad.

En sentido general no está mal para pasar unos días , tiene buena ubicación

El dispensador de body wash está vacío, deberían tener más contenedor de basura alrededor de la instalación y pudieran vender café , agua y demás alimentos rápidos

I loved the location and the room overall had been furnished nicely, the bed was very comfortable.

Shower very small and needed cleaning. They expect you to clean your dishes at checkout which is all of 2 coffee cups (no plates, silverware or paper towels available), but don’t provide anything to clean it with. Total time for a 1 night stay was 18 hours; check-in at 4:00pm and out by 10!