Rixwell Gertrude Hotel

Good hotel, about 10 mins walk from Old Town. We booked an economy double which was small but met our needs. The bathroom was clean and very modern. The only minor negative was that the beds were a tad uncomfortable. We would return if we could ensure a more comfortable bed next time.

Good clean hotel , very good reception staff . It does need a sitting room or a bar area . is a little far from the centre of Riga is a good walk if weather is good or a short ride on the tram ,

A great value hotel and would recommend for a stay in Riga. A bit tired in places and the reception / bar area could be made more sociable but the room and facilities in it were great and the breakfast plentiful. Old Town about 20 minutes walk away which is just about right.

The title says it all the hotel was comfortable and close to the city. There were some small little niggles like the AC unit was not really good for the room and made random noises making you randomly wake up at night. The breakfast was quite varied so sort of made up for the AC so an ok place to stay.

Hotel is located in 20 minutes walk to the Old Town of Riga. Our room was clean and comfortable. Hotel staff was kind and helpful. There is limited parking space in the yard (I got one!), but you need to pay for it. On check-out I was informed that we have used something from minibar, but we didn't. So be careful if you use something to avoid to pay for something that you didn't use. Receptionist understood that they have some mistake and we were not charged at the end.

The location of this hotel is bad for tourists, because it is a 25 minute walk to the start of the old town. When I arrived at the hotel the receptionist asked me if I would wait five minutes until she returned. She did not return for much longer and she could easily have checked me in before she went on her break. She then asked me for a €50 cash deposit to cover the cost of anything I might use in the minibar, which is abnormal. I got into the lift where I read a notice that the water would not be working in the whole hotel that day from 13 to 19 hours. When I entered my room I saw that the curtains were useless, as they were so thin, and the room was facing east. I had also asked for a quiet room and was given a room facing the street with busy traffic. I returned to the receptionist and asked her to change my room and she refused saying that the curtains were the same in all rooms. She could have moved me to the west side of the building where the sun does not rise and where it was quiet. As a result I was woken up at 4.15am with sunlight pouring into the room (as it is near mid-summer). By 6am the room was like an oven. The shower was also broken. It could not be fixed in place and the pressure of the water made it turn and send the water onto the floor. The carpet under the beds was very dirty. The receptionist and a lady in the breakfast room were rude. No one was helpful. If repairs were made and the staff were polite this hotel would deserve not more than 3 stars.

The stuff was very nice and pleasant, the location is very close to the Old City and shopping centers. Definitely will recommend this place and stay there again.

Everything was fine apart from the physical infrastructure and decoration of the hotel, which is rather old. Definitely not a 4-star hotel, but a good 3-star. The photos of the rooms are deceiving, particularly when you book economy ones.

Nice hotel with very helpful staff. It's a bit of a walk to the old town but it didn't bother us, we tried to use a different road each time we walked in so that we saw as much of the new town as we could. A good stay overall.

The only problem we had was that the hotel is about a 25 minute walk into the Old Town but that is probably reflected in the price. Riga is a lovely city for a short break - lots to see and do - although quite a walk from the hotel.