The Acura BMK

Dirty toilets, and bedding, will not recommend. No toiletries and towels provided, below average breakfast

All fixtures are very old and in poor condition. Door lock was not working and staff didn't bothered to correct it. Had to wait for 2 hours outside room to get it fixed.

A small and less unpopular hotel which has been made years ago and has been forgotten. For years there has been no renovation or repair. Everything in the room was old, damaged and rusty. The mini-bar was not cleaned for months at least and was not working. Changing them didn’t work either. Locker in the room was good and for a change, working. The rooms didn’t have any heating installation and India is terribly cold at 5’ C. So this made my stay annoying. On top of that, Expedia reservation was not found by the hotel and even with my printed confirmation the only two young men were reluctant to accommodate me. It took them 20 minutes to accept my reservation. I paid additionally for breakfast dinner but they said they can’t see the dinner included in the booking. So I had to go out for dinner. The location if not that good for walking but is indeed nearby a station. Shops and restaurants are not on walking distance. Breakfast was basic but Ok. Service staff were polite and helpful. No question to come back.

Good stay at Acura BMK. According to the stars given to the hotel, room can be more spacious. Food is good, but they need to have more options for the breakfast. This place is near by metro station & cyber city, so location is good.

Extremely courteous staff with no obvious expectations of a tip. So you feel like obliging. This makes up for the small rooms. Overall value for money.

I really enjoyed my stay while undergoing a physical exam at Medanta Hospital. The staff of the hotel were great and very helpful when I needed to arrange a late check out. The restaurant's food is superb. If I find myself back in Gurgaon I will be back at the Acura.

Room service staff, restaurant staff were all excellent. Except the manger, who wasn't that professional. Over all the stay was good..

Will never stay and never recommend. Pathetic service.

It was a late check-in, around 2315 owing to a delay in the flight. The kitchens were closed and so was the bar and the only option available were cookies which were avoided. It would have been ideal if they had a 24 hr menu considering that it is a business hotel. A stocked mini bar would have been ideal. The WIFI credentials need to be given by default and not only on request. Breakfast was a pleasant surprise and a good spread. Service levels at the restaurant were high.

The hotel hallways stunk and the room carpet had stains all over. The service during the breakfast buffet was decent.