Cedarbrook Lodge

Normally I LOVE Cedarbrook Lodge - it is a great place to stay around airplane travel, but my latest experience there was traumatic. I checked in late - around midnight after a late arrival at Sea-Tac thinking I would have the valet park my car and easily get to my room in the Alder wing. But alas, when I checked in I was advised the Lodge no longer offered valet service and I would have to park my car and , once parked, get myself and my luggage to my room - which was in the Spruce wing and a bit of a walk from the parking area. OK - I got the car parked, but noticed a vehicle with a light on top was tracking me. Not knowing if it was a legitimate security service or not, I tried to call the Lodge to confirm that. However, the phone # on its website just took me to reservations which was closed for the night. Same with the number on my key envelope which took me to the restaurant which was also closed for the night. So with no way to determine the legitimacy of this vehicle, I set my IPhone to call 911, got out of my car, and approached the vehicle - which turned out to be legitimate, but could not help me find my room or deal with my luggage. By now, it was 1 am and I was both fatigued and stressed by the situation I found myself in. This was really an awful experience and convinced me that Cedarbrook is no longer the place to stay when I need a late check in. Of course, all this could have been avoided if the Lodge still had valet service and gave guests a 24 hour phone # to call for help.

* Be warned that the hottub allows children. There were 7 kids splashing and kicking in a small space. It was not a relaxing experience for an adult. * The wifi "guest amenity" that we are charged for kept cutting out. * There was a problem with the shuttle to the Amtrak station. The staff put me on the Cedarbrook shuttle to the Amtrak station. The driver gets about 8 blocks from the Cedarbrook lodge and then proceeds to tell me it is "not in his professional contract to drop me off at the Amtrak station, so he has to turn around and take me back to the Cedarbrook Lodge where they can order me a Lyft car ride instead." If I had been in a hurry to get to the train station, I would have been stressed out. It was a 20 minute waste of my time. I understand that it was a mix up on the hotel staff management's part, not the driver. However, the Cedarbrook staff should know better. If you are going to the Amtrak station, insist on a Lyft if the staff suggests otherwise. My suggestion to anyone using the Cedarbrook shuttle and Lyft system is to ask very insistantly if the transportation system they offer is correct per their contract with their transportation company. The mini frig in my room sat on carpeting on the floor, so putting anything inside like a food to-go box unbalanced the mini frig and made a loud rattling and ringing sound because the wire frig racks were vibrating against the frig walls and motor. If this happens in your room, you might want to unplug the refrigerator to eliminate the loud sound. If the hotel were to place the mini frig on a secure, flat surface (not a plush carpet) they could probably stop this problem.

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Close to the airport. Great bar downstairs and fun snacks.

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I booked a last minute stay at Cedarbrook after some significant flight delays left me in Seattle for one night. I needed to book something quickly, and I'm so glad I found Cedarbrook! The property is beautiful and does not feel like it's right around the corner from the airport. Overhead plane noise was minimal, too, which is excellent. The room was extremely comfortable and I especially loved the complimentary ice cream in the common area - plus the other free goodies! Dinner at the Copperleaf restaurant was amazing. I had to leave very early the next morning at 2:30am, and was pleased to be able to book the shuttle ahead of time to ensure I made it to the airport on time. Even at the early (or very late) hour, the shuttle staff was incredibly friendly. Next time we visit Seattle, I would go out of my way to stay here again, even if just for another night!

The feeling that you were far removed from the city