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7.7 / 10 Guest Rating

Sunday London Staines-upon-Thames Heathrow T5

Thames Street, Staines, gb

Sunday London Staines-upon-Thames Heathrow T5 - main view

About the Property

Scenic River Views
Escape to a room with picturesque views of the River Thames and unwind in tranquility.

Convenient Location
With the town center, shops, and rail station a stone's throw away, explore Staines with ease.

Riverside Dining Experience
Enjoy a meal at the terrace bar and restaurant overlooking the river, creating a perfect ambiance.

Book your stay at Mercure London Staines-upon-Thames Hotel for a memorable riverside retreat.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that the credit card used to book must be presented on arrival. A fee of $25 will be applied for each pet.Parking is subject to availability due to limited spaces. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.7
Very Good1590 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness6.5
Service8.5
Location9.0
Room Quality7.0
Amenities7.5
Value for Money8.0
Food and Beverage7.0
Overall Experience8.0

Select topics to read reviews

D
DawnnzNZ
Verified booking
couple
Standard Room
Stayed in May 4, 2026

"Overall a good place to stay"

8.0

Good location, nice outdoor area. Comfortable bed

No lift, no teabags in room. Shower over bath was a bit hard to get in and out of

Helpful?
I
IwonagbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 4, 2026

"Exceptional"

9.0
Helpful?
P
PhatTezHALIFAX, WEST YORKSHIRE, ENGLAND
Verified booking
Solo travel
Standard Room
Stayed in May 3, 2026

"Noisy, Appalling sleep"

4.0

Started off in room 1, which lasted about 2 minutes. It had a paper thin connecting door with the adjacent room, and the person in there was noisily watching some questionable content. So I asked to be moved. The staff were accommodating, hence the extra star. I was moved to room 53, the only other free room. In this, the toilet was broken, resulting in the toilet noisily filling with water all night as the cistern overflowed. I had to drape a towel inside the bowl to deaden the noise. But it didn't matter - it's an old building with dodgy plumbing, so I was kept awake by all manner of strange noises: pumps working, random banging, loud bass vibrations etc. An appalling night's sleep, I'd have been better in a cheaper alternative.

Helpful?
V
VALENTINEgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 3, 2026

"Exceptional"

9.0

The receptionist was extremely helpful.

Helpful?
J
jennifergbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 3, 2026

"Exceptional"

10.0
Helpful?
A
Andrea EcaCA
Verified booking
solo_traveller
Standard Room
Stayed in May 2, 2026

"Cheap stay, no frills."

6.0

Easy to find and get to. Close to shops, center of town, good beds, quiet at night. Not expensive. Bar was good in the evening.

Bare minimal offering without a fridge, no extra toilet paper, dated decor, not the cleanest room. No one ever at front desk.

Helpful?
E
ElfideDE
Verified booking
solo_traveller
Standard Room
Stayed in May 2, 2026

"Excellent"

8.0

Tolle Lage an der Themse

Wir hatten ein zimmer mit Verbindungstür, und man hörte die Unterhaltungen von nebenan

Helpful?
W
WaitegbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 2, 2026

"Good"

2.0
Helpful?
A
AshleyauAU
Verified booking
couple
Standard Room
Stayed in May 1, 2026

"Nice place but with no meals or lifts could have dropped car parking charge?"

8.0

Lovely position over looking the Thames

No lift just stairs for second and third floors. As well we booked in for dinner but unfortunately cook was ill so had to walk down a few blocks for a meal

Helpful?
D
DavidesES
Verified booking
solo_traveller
Standard Room
Stayed in May 1, 2026

"Weekend family visit"

6.0

Good location by the river and close to the town centre...

The hotel was a bit tired looking but ok...

Helpful?
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