Sunset Bungalows

Sunset bungalows exceeded our expectations! Firstly we were upgraded, and then when asking about checkout they confirmed our flight was in the afternoon and suggested we could stay until we needed to head to the airport - fantastic! The balcony is a beautiful place to hang out and the restaurant was lovely. The area isn't suggested if you want to be in the thick of town or a full-facility resort but it suited us perfectly.

The hotel is very clean. The staff at this hotel made our stay a very pleasant experience. They were always friendly with smiles on their faces.

We stayed there for a week. The staff were always very friendly and welcoming. The food was very nice too, I enjoyed the tropical fruits for breakfast.

A very nice hotel the host Audrey and Greg were very helpful with recommending the best tours and the easiest way to get around town. The meals were nice served in a restaurant with a great view. Rooms were large and bed was comfortable with a view of the lagoon. The only downside was it could be a bit windy mainly in the afternoon. Overall a great spot.

Quiet and comfortable. You can actually fish off your balcony.

If its your first time to Vanuatu you may want to find something in the centre. If you have traveled far to have a swim at the swimming pool or be on your phone with the complimentary wifi, then this is the hotel for you. otherwise there is nothing to do around Sunset Bungalows and you are obliged to eat at the hotel or adventure to the nearest restaurant that its not on a walking distance specifically during the evenings. The hotel is poorly managed, i had a particular experience after i booked more then 3 months prior to my arrival, only the day before when i wrote to the hotel to organize a transfer, they replied that they had no booking under my name and there weren't expecting anyone at the hotel, and their justification was that they had an issue with the system the day before terrible excuse for a 3 months hold booking. I was lucky there was only 1 room occupied in the entire hotel and we were the second room, and even after the hassle i didn't see any effort from the hotel to apologize... They insisted we took part in an activity they "offered" and it required 15 min car transfer to another location, when we returned us and another couple were forced to pay the transfer on spot in the middle of the night when no one told us we were supposed to pay and its was offered to us as if it was a complimentary service by the hotel, it was upsetting not because of the costs but the way the whole matter was approached.

Not good. This is not a resort. It is a compound between a stagnant lagoon and a third world highway full of pot holes in a slum. I assume there are many, who due to the nice owners, friendly staff are not speaking their true mind. Read the poor ratings and average ratings for guidance on this place. What they said! There is no WIFI except in the so-called restaurant which is a small deck over the mosquito lagoon. There is no TV in the room except for 4 channels. If you arrive late like we did, around 7PM, you will find everything is closed by 9PM and you are sitting on this dock, in the dark, with a security guard (they lock the gates at 9PM and he is there to open them for you if you dare to go out after dark). You can then go to your room and watch either Australian news or Hogan's heroes (LOL). The buses are 30 year old Hyundai's that run you into so called town (dirty, filthy town and the body odor OMG). We moved out after we found a nicer hotel in town. We could not take the isolation, nothing to do in an old outdated complex. What kind of resort has no WIFI, TV and you cannot get a drink, eat do anything? It locks down, gates closed by 9PM with no way of even getting a bottle of water - which was not provided either. You are a prisoner. Food was below average too...just nothing good to say about the complex or Port Vila in general. Stay in Fiji, New Caledonia or just stay home. We have traveled all over Asia, south pacific this was the worse experience of our lives.

Great place

The hotel was average as a whole. Quiet clean and comfortable however the service was less than desirable for price of the rooms and food. The worst part of our stay was the service at the restaurant/bar, it was frankly a little annoying having to constantly chase up service for menus, drinks and food.

We spent 5 nights at Sunset Bungalows and could not fault the accommodation or the service. Lovely clean rooms, friendly and helpful staff and great food at the resort restaurant. Highly recommended.