Hotel du Vin & Bistro Winchester

We had minor frustrations with service at breakfast but the Manager was quick to respond, spending time with us to fully understand our concerns. Quality of food service was excellent. Good position in town centre with the benefit of parking.

This was our second visit having had a brilliant stay previously. Rooms and bedding are extremely clean and comfortable. Food is excellent. Location is perfect for Winchester. The only really downside is the noise. The hotel is in a busy main road and previously we had a room at the back but this time we were in the road. We asked to move as it was noisy and they kindly moved is to a side room but it was still noisy and as well as the road, music from the restaurant below was playing until after 10pm and before 7am. We would stay again but would definitely request a quiet room in advance.

Disappointing stay. All the staff were friendly and helpful but I felt the hotel itself is tired and needs some tlc. Our room was called “deluxe” I felt it was cramped, old fashioned and tatty. The carpet had stains, beds were sagging in the middle the pillows were lumpy, The shower was weak, the taps and the shower have air locks and splutter a lot. The tap on the hand basin swivelled round when you tried to turn it on. Some tiles on the floor weren’t properly laid and had sharp edges There was a lot of building noise from about 5.30am onwards. The communal areas also need a good luck of paint and carpet cleaning. The bar was not inviting at all but on a sunny day the courtyard would be lovely. Hot breakfast was good.

A perfect wedding venue with helpful friendly staff.

This property was fine, but expensive.

The property itself is lovely, it has a beautiful courtyard (fro drinks/lunch) and is only a 2 minute walk to Winchester town centre. My main feedback would be on the issue of staff training. They don't look around and see if anyone would like drinks (they deliver to another table and rush off). You sometimes have to find people to assist you and they weren't short of staff. This happened at least 3-4 times. One breakfast time we went down at 10 am and it doesn't finish untill 11am but already they were clearing things away/not replenshing the breakfast buffet so the choice was limited and we had to ask for simple things like water glasses. For the price of the room I would expect much more proactive service. For that reason I don't think I'd stay here again.

Staff was extremely helpful, great location. Nice garden. Had to move rooms because AC didn’t work. Historic building has limitations, such as a very squeaky floor and no lift.

We had a truly fabulous two-night stay at the Hotel du Vin. Excellent and friendly staff provided wonderful service. On our first night we opted for the tasting menu, which was first class. That evening we were served by Hannah and the hotel’s sommelier, Evangelos, both of whom deserve a particular mention as they made the evening very special. I would not hesitate to recommend the hotel and would definitely be willing to stay there again in the future.

Great staff and a really nice hotel. But...they have no or little aircon so summer days mean that the rooms are too hot and uncomfortable. A big shame as it ticks all the other boxes.

Great location