The White House

Accessible for Stansted Airport. Clear instructions for accessing the room On site parking

Nothing All good

Beautiful house, lovely room. Good communication. Excellent location for airport

The host/cleaning lady was responsive to the guests' requests to change the breakfast offering a little and brought a heater when they said they felt cold.

The property is not as it appears on its Booking.com web page. The house is dilapidated on the outside - not at all like the photos. The extensive lawns and paved areas are covered in parked cars. We had trouble turning and driving in and out of the property. While the host has renovated the bathrooms in each room, my guests' room was shabbily furnished with nothing matching and all the furniture was well worn. Despite an attractive new bathroom suite, the shower tray had not been changed in the guests' shower room and was shabby. The toiletry caddy had come off the wall and was lying in the shower tray. The carpet needed a deep clean and was worn in places. The house smelled damp and the guests had to leave the property after a few nights, having complained that, after a wet day, their beds were damp and they had felt cold through the night. We appreciate the property is old, but it shouldn't be damp. There were several appliances loaded onto one of the extension leads in the room (fridge, kettle, toaster, coffee machine) and this was a cause of concern for the guests. We didn't spot a smoke detector in the room. The lovely lawns that surround the property in the photos are now covered with parked cars - presumably airport users, as is every conceivable space in the grounds. We had trouble driving in and out of the driveway and couldn't use the guest parking area. The property is shabby and not as described in the photos. I cannot imagine how it ever got an AA four-star rating, as on the certificate displayed on the first floor.

The room was well decorated and plenty of tea,coffee,milk and sugar. We hadn’t ordered a breakfast so we were pleasantly surprised to find some cereal as well as bottled water. The hosts had thought of everything!

Comfortable, clean room. Facilities.

Nothing

I didnt like anything about this place at all

I arrived at 8.30pm on a chilly evening after flying from Scotland and a taxi took me from Stansted to the White House...the driver took ages to find the property as no house number..I got out the taxi and approached the property and it was dark and creepy,all the curtains shut and no lights on😱I felt uneasy and went to put my code number in the box where my keys were supposed to be...Opened the box and it was empty,started to panic on my own,the house was dilapidated and gave me a bad feeling inside,I rang the phone numbers left on the door for help and no one answered..Walked round the back of the building and saw a light on so thought maybe someone was there...not a person in sight..By now I was scared and rang my husband in tears as I really didn't know what to do..A small white car pulled up in the entrance and three ladies got out,two of them were staying there and they told me it was not a nice place to be and advised me to go...Their friend Carol offered me a lift to find other accommodation as she was deeply concerned about my situation..She was like my guardian angel and drove me to the Ramada hotel where I felt safe and managed to calm down but will never forget "The Whitehouse