Conference Aston Hotel - Birmingham City

Nice, tidy and clean.

Good location, friendly staff comfortable room.

Ok stay but definitely not worth the cost. Also: 1 rather frustrating feature is that the parking is midnight to 8am..breakfast is 8am to 10am, which means that if you stay for breakfast you're paying for an extra day's parking. (And before the reply says "the parking rules are set by an external provider"; ...the external provider is the one that the hotel has CHOSEN to use for the hotel's parking).

It was good just that the light in the room wasn't working so well

Good al round

Hotel was lovely and clean No parking facilities have to pay but the staff allowed us to park at back because of disabilities The swimming pool is not on site and have to walk down road to use Was told breakfast was 9-7 but was till 10 brekkies was up to standards and the receptionist didn’t tell us the right information on arrival also not hot food that day which was very disappointing… and also forgot to tell us to put the key in holder for the heating to work so was very cold in rooms

Hotel and room were very clean. Couldn’t fault the room decor. The mattress was incredibly hard so I didn’t sleep well. There were a lot of options for breakfast. The scrambled eggs were runny, the staff kindly offered to re cook them for me, but they came back oily and inedible. The bacon was absolutely cremated and couldn’t be cut - everything else breakfast wise was fine.

The actual hotel was a lovely place to stay overall. Our room was clean as was the hotel and the staff were friendly. There were two different chairs in our room which was a bonus but weren't the most comfortable to sit in. There was a sign saying this was the only place you were allowed to charge your mobile phones, but none of the usb charging points worked, so we used our plugs with usb socket elsewhere. We did report this the next day when checking out and were told it would be reported to the maintenance team. The car park was not that easy to find, once we did and got parked, it was quite a distance to the hotel. We wished we had taken our suitcase with wheels rather than our overnight bags. The signage around the campus wasn't brilliant either one listed the hotel with an arrow then the next sign didn't show it at all. The buffet breakfast was excellent, although for the hot food you were served by a member of staff, which I don't like, I much prefer plate my own breakfast.

This is my third stay at this hotel! Exceptional value, friendly and efficient staff, modern rooms and very spacious, extra facilities including a pool and gym, great city centre location and breakfast is excellent: pastries, continental and cooked. I will definitely book again 😊

As always, really welcoming and really efficient. Rooms are clean, comfortable and fairly priced. CO2 ratings on the restaurant menus shows it takes sustainability seriously and provides, umm, food for thought.