Hotel du Vin & Bistro Poole

Absolute great experience at Hotel Du Vin , Poole . Service was amazing . Restaurant food yummy . Rooms amazing . I can only say positive things about this property . Also the location is perfect . Will definitely return .

Unique property - much more interesting than the mega chains.

The room had a slight odour -Bodega- damp ? Drain ? Not sure - there was no fridge unusual in a hotel like this. Location was great. Staff were brilliant. Enjoyed our stay - did not eat in the hotel - lots of choice outside.

The room was on the smallish side-a basic room with not a great view over rooftop and extractor system for kitchens though could also glimpse the sea. Parking limited and spaces tight. Location great. Staff friendly. Food good. Ok for the price though feel the parking should be free given it's on hotel land.

We are regular visitors to Poole because our son and daughter-in-law live on the harbourside, yet our first stay at this hotel. We so wish we’d stayed here before and will be our hotel of choice going forward. The staff were welcoming and consistently friendly. The room was immaculately clean and tastefully furnished with a nod to the seaside location. Seconds from the harbour. The bed was large and comfortable. The stay was just faultless. Thank you

The room air conditioning didn’t operate and there was no ventilation, meaning it was extremely hot

Great customer service and a very friendly team. Hotel ideally located for the harbour and sea front. Spacious room with everything we needed for a comfortable weekend break. Easy access to town car park if hotel car park is full. All in all great value and we would return.

Superb hotel in Poole Old Town. Everything top quality.

This was a last minute booking made midway through ferry journey due to serious delays and much later arrival time meaning we felt unwise to then progress on with 3 hour drive. We booked specifically because it was dog friendly, near port, apparently 4 stars and had stayed at part of the chain previously and had 24/7 Room service for food on listing. we arrived just before 10pm, the room was essentially in loft on what had been hottest day of year so far and of course A/C was broken. We reported this and told nothing we can do as all booked just use fans. Food service we were told not available as kitchen closed but you could choose from the 4 options of late night snacks. Had the Croque Monsieur which was one of the four options - catastrophic food poissioning for next four days (I'd only had a bowl of fruit and yoghurt mid-morning prior to that). On arrival there were band aids left in bathroom bin and a distinct yellow tinge to the toilet water. I appreciate a last minute booking and can't expect the world but the room wasn't exactly cheap and given we'd not eaten the 24/7 room service to have a proper meal was one of the key reasons we booked it was very misleading and with it resulting in food poisoning was even worse. Won't be staying again and wished we'd made the drive in the end certainly not worth the money.

This was the perfect location for a stay the night before a ferry crossing. The hotel is well maintained and has a lovely bar/garden area. The room was modern and comfortable.