Maenan Abbey Hotel

All went well.

The mattress in our room was very lumpy.

Comfortable happy relaxing

The weather but that was not in the hotel control

Old building nice area

Maybe could do with modernising keeping with character of property

Food!

Beautiful building in a great position Breakfast was great

Couldn't get into the hotel as the owner had gone out so had to wait 20 minutes until someone let me in. Restaurant was supposed to be open but it wasn't so had to go out for food. Hotel needs updating in many areas.

Nothing - the worst hotel we’ve ever stayed.

Where to start. We were asked to eat elsewhere upon arrival. The rooms. (Both because we were moved) where filthy, no heating in 1, given and old plug in electrical heater ( with no sticker to show it was safety tested) and had to move because it was just too cold. Bath water wouldn’t drain, and there wasn’t hot water at the basin. 2nd room was infested with bugs, had damp all over walls, and dripping water to floor with an electric heater. I have pictures and videos of it all. Discussed a refund and never heard back about it. That was 5 weeks ago. Booking.com haven’t helped. Reported to visit wales and they confirmed they don’t take part in the scheme despite showing AA on door. Reporting to Citizens advice/trading standards until I get my £150 back!!

Beautiful building, lots of history and breakfast was nice.

The bed wasn't very comfortable, the bedroom smelt dusty and the bathroom wasn't renovated properly