Sukhothai Heritage Resort

This is a really nice hotel if you want to away from town. Good place. Good Staff

hotel is located in the middle of no-where, but therefore very quiet rooms are ok and staff is very friendly

Plus: the rooms are great, very comfortable I would give them a 5. The hotel is away from town, but that can also be an advantage as there is no noise and it is very relaxing- you only hear the birds. Minus: The restaurant has a limited menu, especially for breakfast. Limited wine list. Being 4 stars, they should offer more food options also because it is your only choice to eat.

Facilities: Above average, in need of maintenance; Value: well priced; Service: Friendly; Cleanliness: public areas a bit dirty; definitely worth a visit if you want a relaxing few days - great organic food

Our main reason for visiting the area was to visit the ancient city of Sukhothai, and this hotel is a good 40 minute drive from there, which only their own van as an option, which is quite expensive. Having said that, the hotel is really lovely, and so as a treat, it felt worth it, and we did have a driver and air conditioned van from 8am until around 4pm for about £50, so not that bad really!!! On the first night, it felt like we were the only guests, and the waiter at dinner brought us freshly baked rolls, explained all the specials, and generally made sure we had absolutely everything we could need, excellent service. On the second night, there was some kind of Chinese/Japanese travel agent meeting going on, and our waiter from the night before said hello, and then he would be working upstairs that night. We didn't get anywhere near as good a service, which after how special the first night was, felt disapointing. The food on both occassions was excellent though. I had the swimming pool to myself when I used it, and it was very peaceful and tranquil. I would recommend this hotel as somewhere to have a bit of recovery time from travelling about, and just accept that cost of getting to Sukhothai as part of the experience.

A beautiful resort set in the out skirt of Sukhothai. It is actually next to the airport with the closest town being Sawankhalok not Sukhothai despite of the hotel name. Transport to the town is about 30 to 45 min drive. The front desk was efficient and in a true Sukhothai fashion polite, sincere and service with a smile with Rung leading the team at the Front. The up keep of the surrounding such as pools, yes two pools and gardens are superb, unfortunately, the housekeeping is the weak link. We stayed in the suite room for 9 nights, beds were made but floors remained dirty after cleaning with the bathroom supplies not replenished. We constantly having to call to get supplies. The staff at the Lotus Restaurant with the main person, Puy leads a team of staff with limited English during breakfast. it is a hotel for a stopover rather then a destination. No pool service and no in-house day spa setup. Overall, we had fun and enjoyed the stay but will probably choose a different accommodation if we visit Sukhothai again. It took them a week at the Lotus Restaurant to offer us a high chair for our one year old daughter. Late is better than never I guess.

The overall presentation of the resort is nice, with some problems with the maintenance of the installations, such as the ponds and plumbing. The Kenny G music that continuously plays at night all over the resort is quite annoying. What really displeased me was the overpriced water (30 Bahts, compared to the free water offered in all the other 3 places I stayed in Thailand during this trip) and some less than forthcoming information about the day trips and their prices.