ShaSa Resort & Residences, Koh Samui

Ok this place could in all honesty do with a renovation of some sorts but this is Thailand and in reality most places could do with a refresh. This was clearly once a grand hotel however is by no means fallen by the way and the prices reflect excellent value for money. In summary: breakfast average, mini bar standard prices, we didn't eat in restaurant as we had two young kids under 3 so had room service every night same menu and was okish with semi raw prawns one night..... But other than that reasonably good we were well looked after around the pool however no complimentary water around the pool which is surprising for any hotel these days. Would We stay again yes as lots of space for the money 2bed kitchen and living room for reasonable money and excellent views.

We recommend this as an excellent boutique resort.

We loved our stay!!! We have a 3yr old & 5yr old and they had a great time. All the staff were kind and friendly and excellent with the kids. We were a bit hesitant using it the babysitting service before coming but soon felt very at ease once arriving and our kids loved our in house babysitter :) Rooms are huge! Our kids slept in every day and had plenty of room to play. The resort was very quiet which suited us. There are a few negative things but it didn't spoil our stay. The food is over priced, it is tasty but still pricey for what it is. The whole resort needs a paint job, peeling paint on buildings & furniture. The free shuttle is excellent but they should maybe look at doing some more times. It really is a lovely place to stay and our room was always clean and staff were wonderful :)

Very nice check-in with an almost "boutique", personalized feel. Suites are very spacious and well laid out. Very large balconies with gorgeous views. From our room, we were lucky to be able to see both Sunrise and Sunsets. On-site restaurant offers great local food and a decent wine list. Highly recommended !

Very attractive grounds, swimming pool etc. However the resort is let down by the rubbish that collects in the sea either side of the decking - why not clear it each day? We were upgraded to a beautiful suite with a full kitchen that is unnecessary really as the cost to use the microwave, cooker etc prohibits it. It would have been better if the pool bar was open - I guess it wasn't as there were so few guests staying. Night entertainment would help as location of the hotel is a little far out

Quiet place border by beach and jungle . Just perfect to relax

Great, but the lobby needed a bar or tea/coffee facilities. The kitchenette in the room you had to pay extra for which I thought was a bit steep as it should have been included in the room price- especially when you have young children you need to use the microwave to heat things up, and unless you paid an extra 1200 baht you couldn't do this. Otherwise was a great experience.

Huge rooms! Balcony had great views of the ocean. Restaurant served excellent food. Pool was relaxing and big. Wi-fi was a bit spotty in the room but overall a very nice resort!

In general our family had great stay of 4 nights. We booked deluxe 3 bedroom. The room is very spacious with great sea view. Master bedroom, living and dining are especially huge. Hotel has 3 swimming pool and you seldom see others in the pool because there were only total 22 rooms in the resort. Staffs are friendly and English skill is good enough. We tried their restaurant for twice. It was very good though not cheap. Breakfast was just ok. The choice was pretty limited but they try the best as this is a small resort. The shortcoming of this hotel is the location. 30 minutes from Chawang and airport. Isn't closer to any place. We knew it so chose to rent a car. It was absolutely right decision. Anyway, we enjoyed ShaSa!

The hotel is 40 mins from the airport and not close to anything in particular, which was a bit of a shock when I arrived, but I got over that quickly. My room was enormous and comfortable, the hotel had 3 pools and a beach, there really was no need to go anywhere. But if you wanted to go explore the island there were daily shuttles to take to to 2 different towns. The spa was heavenly, the gym was tiny (but I had no intention using it so did not care). They only had one restaurant which worried me at first, but the menu was so large and diverse that I had nothing to worry about. The outside of the buildings and the outdoor furniture looked like it needed a little love - but I believe that is the curse of being that close to the ocean and was not that bad that it bothered me. I would definitely recommend this, it is a perfect island sanctuary.