Queens Hotel

Staff.

Being, initially, allocated to a single room when a double had been booked and prepaid. A partial view of the harbour, at a 60+° angle from one window, does not fulfil my expectation from a stated sea view. Tend not to have much use for TV in a hotel room, but this one was too small to be of any use. Short form bath. Layers of dust in curtain folds. Bar and restaurant closed, no advance warning, and no residents lounge area.

The room was actually quite nice with great views. A nice guy carried our bag to the room - a long way, no lift.

Tried 4 times to contact hotel before I got an answer. Reception not manned mostly. Numbers on boards to phone for check out, check in, assistance etc. This is not acceptable when you're a hotel.

Deep window sill and window looking out to the bay. The heavy wooden room doors and brass fixtures were classic.

The lobby entry off the street was not clearly marked and the lobby was probably the most unattractive part of the entire hotel.

This lovely old building is arguably the prettiest hotel in Lerwick from the outside. It's right on the waterfront, and my room has beautiful views across the harbour to Bressay island. Check-in was brilliant with a lovely warm welcome by Skyler (sorry if my spelling's wrong!) who even showed me to my room on the top floor. The room was clean, as was the bathroom, and nice and quiet.

This hotel could be SO much better, if some money was spent on it. "Faded grandeur" about sums it up.

No breakfast, only good thing was location

Had to get 3 things repaired, dirty cups not replaced

Wow, this an amazing historic building, incredible view of the sound and Bressay out the window and A1 location. Room was large and clean and functional.

This is a historic, meaning old building, floors creak etc. it is not flash but has majesty. It was quite expensive, but not much accomodation in Lerwick.

Staff looked after me very well and advised on places to visit plus information on restaurants in the area. View from my window was excellent.

Nothing!!